Specialist/Officer Business & Teller: Exclusively for East – Northwest Ho Chi Minh City Area
POSITION: SPECIALIST/OFFICER BUSINESS
Area: Binh Phuoc Branch, Thu Duc Branch, Song Than Sub-branch, Nguyen Duy Trinh Sub-branch, Cu Chi Branch, Hoc Mon Sub-branch, Nguyen Anh Thu Sub-branch, Vung Tau Branch, Xuyen Moc Sub-branch.
MAIN RESPONSIBILITIES
- Develop annual/quarterly/monthly business development plans for individuals aligned with the plans and targets of the Branch/Sub-branch and the Bank;
- Implement approved business development plans for products and services for KHDN (business customers) to achieve assigned targets;
- Deploy marketing programs, implement regulations/guidelines on service quality, brand image, general regulations of the Bank and laws;
- Conduct credit assessment and submit files/proposals to the competent approval level;
- Conduct periodic inspections of customers' financial situation and business operations, ensure maintaining overdue debt ratio within permitted limits;
- Conduct inspections on the purpose of loan use, inspect collateral and progress of implementation of approved credit conditions, ensure compliance with Vikki Bank regulations;
- Ensure self-fulfillment of all required standards and competencies and continuously train and improve work performance to complete assigned tasks well;
- Coordinate with Head Office departments to promote business development with the best service quality while managing/preventing/handling emerging risks and take responsibility for implementing debt collection/handling overdue debts assigned to manage;
- Conduct reports related to service and sales activities for the KHDN segment. Store files and documents according to regulations;
- Perform other tasks as assigned by superiors.
BASIC REQUIREMENTS
- Education: Bachelor's degree or higher
- Major: Banking, Economics, Finance – Accounting, Foreign Trade, Business Administration, Law, Marketing and other related majors.
PROFESSIONAL COMPETENCIES
Experience:
- Minimum 03 years of experience related to credit operations and sales for the Specialist position.
- Preferred to have experience related to credit operations and sales for the Officer position.
Knowledge:
- Knowledge of banking products and services.
- Knowledge of credit and risk management.
- Knowledge and understanding of macroeconomics.
POSITION: TELLER
Area: Binh Long Sub-branch, Xuyen Moc Sub-branch
MAIN RESPONSIBILITIES
- Directly perform transactions at the counter and provide services according to customer requests quickly and accurately in accordance with regulations, procedures and guidelines;
- Ensure service quality standards at the unit to continuously improve customer service quality;
- Check and reconcile transactions, documents, cash that have occurred/been recorded during the day;
- Be a member of the cash management committee, responsible for ensuring cash security, jointly liable for finances in case of cash loss (in case the unit lacks the position of Head of Customer Service Department and Inspector);
- Manage savings passbooks and card types assigned during the day, ensure correct implementation of regulations, procedures and guidelines;
- Coordinate with the Currency and Cash Department in receiving ATM cash;
- Care for customers at the unit;
- Coordinate with departments at the unit and Head Office to contribute to promoting business development with the best service quality while managing/preventing/handling emerging risks;
- Ensure self-fulfillment of all required standards/competencies and continuously train and improve work performance to complete assigned tasks well;
- Perform other tasks as assigned by superiors;
BASIC REQUIREMENTS
- Education: Associate degree or higher
- Major: Economics, Business Administration, Banking Finance, Accounting, Auditing and other related majors.
PROFESSIONAL COMPETENCIES
Knowledge:
- Knowledge of banking products and services.
- In-depth knowledge of customer service.
- Knowledge related to accounting operations.
- Knowledge of service quality standards.