Specialist/Senior Specialist Partner Development
Functions
- Search, negotiate and develop partners for services under the Financial Supermarket model.
- Deploy, operate and evaluate the effectiveness of partnerships at transaction points.
- Advise the Department Head on partner portfolio and partnership solutions.
Working Relationships
- Internal customers: Units under Head Office (Legal, Compliance, Accounting, Data, Marketing) and Business Units.
- External customers: Partners, Customers.
Main Responsibilities
Market research, search and screen potential partners
- Conduct market research, compile list of potential partners for non-financial services (technology, travel, retail, consulting, etc.).
- Perform preliminary assessment of partner capabilities.
Approach, negotiate and finalize partnership documents
- Approach, introduce partnership model; negotiate partnership terms with partners.
- Coordinate with relevant units to finalize NDA, MOU, contracts.
Deploy partners at transaction points
- Deploy partners at transaction points after contract signing.
- Coordinate with business units to monitor deployment progress.
Monitor partnership operations
- Monitor service quality and SLA commitments of partners at points.
- Receive, coordinate handling of incidents and customer feedback.
Reconciliation and data consolidation
- Reconcile monthly revenue and expenses with partners according to each contract mechanism.
- Consolidate and provide data to Data team for dashboard development.
Evaluate partnership effectiveness
- Evaluate partnership effectiveness periodically for each partner.
- Propose expansion, adjustment or termination of partnerships.
Other responsibilities
- Perform reports or other work as requested by Management.
Job Requirements
Qualifications:
- Degree: Bachelor's degree or higher.
- Major: Economics / Finance / Banking / Business Administration.
Experience:
- Professional experience:
- Experience in partner or supplier development or operations at banks, fintech, retail, travel, technology.
- Preference for candidates with existing partner networks or experience operating chain models.
- Management experience: Not required.
Knowledge:
- Understanding of partnership models, revenue sharing mechanisms and reconciliation processes.
- Basic knowledge of retail banking products and services.
Skills:
- Negotiation and presentation skills; proactive in identifying opportunities.
- Data analysis and consolidation skills.
- Communication and coordination skills with partners and multiple units.
- Document drafting skills.
Foreign language: English reading comprehension for documents and emails.
Other requirements:
- IT:
- Proficient in office software (Word, PowerPoint, Excel, etc.).
- Other requirements:
- Careful and accurate with data.
- Willing to travel to transaction points as required by work.
- Able to handle work pressure.