Job Details
- Receive customer information through phone, email, website, marketing, etc.
- Contact to clarify needs, expectations and transfer customer information to corresponding product business departments or related departments to exploit sales opportunities.
- Associate degree or higher, preferably in Economics, Business Administration, Finance - Banking, Accounting, Marketing, etc.
- Preferred experience working as a customer care officer, call center officer, or telephone sales officer
- Clear and pleasant voice
- Quick and flexible in communication
- Proficient in office software
- Diligent and hardworking
Benefits you will receive at MISA:
1. Attractive income, evaluated based on work performance: Base salary starting from 8,000,000 VND/month + Sales bonus + Monthly/quarterly campaign bonus + Allowances/other support. Average 15,000,000 - 20,000,000.
2. Clear salary increase and bonus policy
- Base salary review 2 times/year, increase based on work results.
- Hot bonus for outstanding employees by campaign, month, 6 months and year.
3. Clear development roadmap: Transparent competency recognition policy, opportunity for promotion to management or expert positions within 6 months - 1 year
4. Work tool support:
- AI technology application in CRM software helps automate management, track business activities, reduce processing time, increase productivity and drive growth in the digital technology era.
- Provided with personal digital signature account, ChatGPT, AI Marketing tools, etc. to enhance professionalism, optimize productivity and work efficiency.
- Fully equipped with work equipment: computers, cards, phone SIM, etc. ensuring best support for work.
5. Training and personal development
- Training at each development stage with clear roadmap, support for learning and comprehensive personal development.
- Provide complete training document system, learn anytime, anywhere on E-learning platform.
- Practical experience with business customers, leverage every experience – from rejection to successful sales closure – to improve skills and accumulate experience.
6. Expand networking with C-level executives: CEO, Director, Department Head, etc.
7. Friendly, young and dynamic working environment: Fully engage in clubs according to interests (Football, Arts, Badminton, Tennis, Pickleball...), teambuilding programs, regular trips
8. Welfare regime: comprehensive insurance, regular health care, annual leave, holiday bonuses and employee benefits.
Working hours
- Applied from December to end of April: 08:00 - 17:30, Monday - Saturday morning
- Applied from May to end of November: 08:00 - 17:30, Monday - Friday
