- Acceptance of telecommunications network infrastructure: new deployment, upgrades, troubleshooting.
- Control of deployment, operation, exploitation and maintenance of base station equipment.
- Control of deployment and service provision to customers.
- Measurement of quality indicators and assessment of customer satisfaction.
- Control and assessment of compliance with work procedures in departments.
- Implementation and proposals for improvement of process systems and quality documents of the branch.
- Empathy, creating interactions and personalized experiences for users/customers across channels (online/offline) at all touchpoints.
- Work location: Phu Cat Commune, Phu My Commune, Bong Son Ward
- College degree or higher, majoring in: Quality Management, Law, Industrial Management, Electrical, Electronics Telecommunications, Information Technology...
- Basic knowledge of quality management, data management, business law,...
- Proficient in Microsoft Office and related software.
- Priority given to candidates with experience in data management, internal audit certification, business law, …
- Priority given to candidates with experience in: ISO 20000, ISO 27000; ISO 9001:2015
- Good presentation skills, communication, teamwork.
- Dynamic, proactive, decisive in work.
- Annual income up to 13-17 months salary/year
- Rich reward and benefit schemes: Business bonus, group birthday, 13th month salary, year-end business bonus...;
- Benefits according to current labor law and especially FPT Care insurance - an insurance package for FPT employees covering medical examination and treatment at all hospitals;
- In addition, there are internal benefit programs of FPT Group: Periodic health check-ups, FPT Telecom rate discounts, FPT shop shopping discounts …
- Annual leave, travel, holidays and special company occasions; recognition of outstanding individuals and awards abroad.
- Friendly, professional, dynamic, creative working environment. Modern facilities and working tools, convenient. Participation in many soft skills and professional training programs such as: new employee training, customer care, communication skills, Teambuilding…
- Opportunities for advancement to management positions in the company.