JOB PURPOSE
- Operate and maintain Quality Management System (QMS) activities at Cu Chi Plant within assigned scope, focusing on document and record management, implementation of Global QMS requirements, support for assessments, CAPA management, quality training, change control and quality data on SAP/Quality One. Ensure QMS information is accurate, retrievable, updated timely and always ready for assessment.
- Lead the Supplier Quality Improvement pillar (QM – Supplier Improvement) at Cu Chi Plant, responsible for enhancing capability and quality performance of domestic suppliers to ensure input materials always meet Unilever standards and plant production requirements.
JOB CONTENT
Quality Management System (QMS):
- Implement and maintain Global QMS, Technology/Category GMP, certification standards and applicable legal requirements for the plant.
- Build and monitor internal audit plans, customer assessments, certification assessments and regulatory authority assessments.
- Track non-conformance, observations, and verify completeness of CAPA.
Improvement & Supplier Capability Development:
- Collect and analyse material quality errors from the plant's control system; work with suppliers and relevant departments to improve and meet plant requirements.
- Train, develop and build quality control capability of domestic suppliers according to Unilever requirements and standards.
- For high-risk suppliers: develop improvement plans, conduct audits, assess production processes and lead supplier quality improvement projects.
Lab:
- Manage laboratory & equipment (Lab & Equipment Management)
- Monitor equipment status, chemicals used and ordering, ensure full readiness for analysis and microbial testing.
- Monitor chemical expiry dates, ensure validity when used; expired chemicals must be disposed according to proper waste procedures.
- Perform internal calibration and monitor external verification of microbial laboratory equipment according to established schedule.
- Responsible for maintaining records related to microbial quality and industrial hygiene.
- When necessary, conduct sampling & microbial testing for input materials, water, semi-finished products, finished products, surface swab samples of equipment after cleaning – sterilisation, employee hand microbial samples, occupational health protection microbial samples and production environment; including canteen microbial samples and test samples from R&D department.
- Safety, 5S & Compliance
- Maintain safe, hygienic work areas/positions and comply with laboratory 5S/Safety standards.
- Strictly implement safety standards, especially for flammable, corrosive and toxic substances.
- Participate in quality management system assessment activities (FSSC 22000, …), risk assessment in work and work areas (ISO 45001), environmental aspect assessment (ISO 14001) and other activities.
- Improvement & Development
- Propose improvement actions to enhance effectiveness of quality management system, safety and occupational health management.
- Participate in external or internal training courses; perform other work as required by the Department Head.
- Perform other work as assigned by direct management.
EXPERIENCE AND SKILLS REQUIREMENTS
- Associate degree or higher in Biotechnology or related microbial testing fields; understand knowledge related to microorganisms.
- Able to read and understand English documents.
- Minimum 1 year experience in microbial/biochemical testing related field.
- Clear understanding and internal auditor certification of FSSC, Halal systems and applicable legal requirements of the country.
- Understand and apply internal equipment calibration requirements for lab; have knowledge of lab safety.
- Understand and apply Unilever quality control procedures/guidelines.
- Complete assigned work and tasks accurately, with quality and on time.
- Ability to learn new knowledge and skills and transfer experience and knowledge to other team members in the department or company.
- Communication and problem-solving skills.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
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