Shinhan Bank Vietnam

- DIGITAL LOAN PRODUCT

Ho Chi Minh City, Vietnam · On site · Mid level

1. Product Research & Development: - Conduct market research to identify customer needs, competitor offerings, and emerging trends in unsecured lending and digital credit. - Propose, design, and develop new unsecured lending products or enhance existing ones to align with business strategy and market potential. - Prepare comprehensive product documentation such as  Business Requirements Document (BRD)  and  Product Requirements Document (PRD) . 2. Cross-Functional Coordination & Implementation: - Collaborate with internal stakeholders (Risk, Legal, IT, Operations, Marketing, Sales) to ensure product feasibility, compliance, and effective rollout. - Manage project timelines, testing, and implementation of new product modules or digital lending features. - Liaise with external partners or fintech vendors when applicable to enhance digital loan platforms.  3.  Product Performance & Optimization: - Monitor key performance indicators and financial results of unsecured lending products. - Analyze customer feedback and sales performance to recommend process or policy improvements. - Regularly review credit policies, pricing, and underwriting criteria to ensure competitiveness and risk control.  4.  Sales Enablement & Support - Develop training materials and deliver training sessions for sale channel to improve product understanding and sales efficiency. -  Provide ongoing support and consultation to business units during product implementation and customer advisory processes. - Support the development of product roadmaps, and sales targets for unsecured lending products. - Prepare regular product performance reports and suggest initiatives for improvement
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