Shinhan Bank Vietnam

– SPECIALIST PERSONAL CUSTOMER RELATIONS – RETAIL RELATIONSHIP MANAGER

Ho Chi Minh City, Vietnam · On site · Lead

Manage sales activities targeting Home Loan, Soho Loan, Car Loan, Unsecured Loan products for individual & tiny SME customer in order to fulfill business objectives of yourself and your team Explore, build up and maintain network relationship with target customers. Maintain relationship with assigned existing customers Set up sales plan to originate new loan deal and implement the plan effectively Prepare credit application and other related documents that will be accelerated to appropriate credit approval discretion holder for final decision Identify customer needs, provide information on bank products and services and make financial solution package proposal to capitalize on the business referral opportunities (deposit, card, e-banking...) Maintain and follow up loan records and overdue record, implement collection procedure and propose changes as needed to reduce bad debts. Managing documents, information, and financial transactions in an organized, efficient, and secure manner Meet and exceed bank service standards while complying with bank bank’s credit policies and standards, local laws and regulations regarding approval, reporting and documentation Work with other team members and internal stakeholders to complete daily tasks while demonstrating respect and professionalism, being, and supporting management as needed

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