JOB DESCRIPTION
1. Recruitment and team development:
- Search for and select candidates meeting recruitment requirements according to strategic direction.
- Guide staff to participate fully in examination courses to qualify for advisory and service product provision at VNDIRECT.
- Lead the team to integrate with culture, customer service mission and develop IPAMER core competencies.
- Train and develop knowledge, skills, and conduct rules for MG and iMG teams to ensure the team fulfills its mission in the customer's investment journey, which is: Understanding customer conditions, helping customers establish sufficient conditions for securities trading; accompanying provision of DGO compass - Investment compass helping customers access trading opportunities on the market and manage risks.
2. Customer development and customer training:
- Search for and develop customers and take responsibility for caring for the department's major customers.
- Proactively implement activities to develop new potential customers for the department as well as propose necessary customer care and engagement activities.
- Organize training workshops and introduce service products to customer groups.
3. Supervision and ensuring team operational effectiveness:
- Responsible for supervising and ensuring quality of investment advisory and customer care of the team;
- Maintain and improve operational effectiveness of the department through FLCP indicators (Finance, Customer, L&D, Product)
- Responsible for developing business plans and action strategies to achieve periodic growth targets.
- Regularly report work progress to direct management to provide basis for timely guidance ensuring work flows smoothly and plans are completed.
- Periodically prepare and analyze department business reports to support the team with additional management perspective, providing reference basis for advisory staff to serve customers.
4. Ensure professional competence in management role:
- Be a role model for the team in ability and practice in training investment health for customers.
- Analyze and evaluate investment conditions according to macro investment environment, market trading conditions and conditions of individual stocks or stock portfolios to provide appropriate guidance for the team.
- Periodically analyze market opportunities and risks to lead staff, while helping customers have basis for appropriate investment decisions.
- Support MG team in accessing individual and large enterprise customers; coordinate with other departments in the company to connect customer needs with VND's service product system.
CANDIDATE REQUIREMENTS
1. Education/Certificates
- Bachelor's degree or higher, preferably in economics, finance, securities, or investment.
- Broker practice certificate; Securities investment advisory practice certificate.
2. Work experience
- At least 5 years of experience in business/investment advisory/securities trading advisory (with sales evidence).
- Team management experience (5 or more people).
- Certificates related to analysis, investment certificates, brokerage, insurance are advantages
3. Knowledge/Professional competence/Skills
3.1. Professional skills
- Excellent training and business leadership capability: - Training: train staff to grasp new knowledge and expand knowledge. - Coaching: train employees to improve their capabilities, realize employee objectives through specific action plans and support solutions when necessary from management level. - Leading: lead employees to comply with direction and have disciplined action.
- Excellent communication & persuasion ability.
- Community connection capability (experts / investors / customers).
- Sharp business thinking.
3.2. Industry skills
- Portfolio management advisory & asset allocation capability.
- Investment research & analysis capability (market, industry, enterprise) and market assessment.
- Market understanding - Understanding service products on the securities market.
- Continuous improvement & innovation.
3.3. Digital skills
- Business exploitation / networking capability through digital platforms (social channels).
- AI skills.
4. Leadership capability
- Lead team to achieve long-term objectives. Develop individual capabilities in the team. Evaluate and improve team work performance.
- Understand short-term objectives and their impact on the team. Identify fundamental factors affecting organizational objectives.
- Make decisions within professional scope, considering impact on team or projects. Assess basic risks based on available information.
5. Core capability
- Have qualities and thinking aligned with the company's core values (IPAM & 4C).
BENEFITS AND ENTITLEMENTS
1. Community of ethical professionals dedicated to service
- Professional financial industry work environment.
- Work with spirit of ownership, creativity and challenge.
2. Total income according to capability
- Income commensurate with capability and contribution value.
- Annual income adjustment consideration.
3. Treatment regime
- Participate in social insurance, health insurance, unemployment insurance according to labor law regulations.
- Participate in health insurance and 24/24 accident insurance.
4. Learning organization and vibrant culture
- Open work space with modern equipment.
- Rich and meaningful cultural activities, team engagement, and charity activities.