General Description
Responsible for implementing internal procedures, reviewing documents, managing sales documentation files, and supporting the Northern Region Sales team from the headquarters (Ho Chi Minh City). Serve as a critical "bridge" to facilitate internal processes at Headquarters to ensure business activities across multiple projects in the Northern Region proceed continuously, uninterrupted and in compliance with Company/Group regulations.
Main Responsibilities
1. Administrative management of Northern Region business department operations
- Prepare proposals and suggestions for sales policies and programs. Directly monitor and expedite the approval process through various levels, ensuring timely and on-schedule approvals (both on online systems and through multiple rounds of physical document signing)
- Proactively print documents, closely track feedback from specialized departments to directly revise and supplement files. Resolve document bottlenecks caused by the absence of Sales personnel at headquarters.
- Manage project documents such as contracts, deposit receipts, sales kits, price lists, policies... ensuring compliance with Group requirements.
- Monitor sales progress and consolidate data for periodic reports to management.
2. Internal Bridge & Support for Northern Region Business
- Build good internal relationships and networking with departments at headquarters to easily consult opinions, receive support and quickly resolve bottlenecks for the Northern Region business team.
- Proactively update announcements and file processing progress from Headquarters to the Northern Region team; simultaneously identify and report internal procedure obstacles to the Northern Region Business Head for resolution.
- Handle logistics work, prepare work schedules, arrange meetings, record minutes… and other support tasks (as requested)
3. Support Sales Operations
- Use sales management software to support dealers with product reservations/orders.
- Update inventory and latest sales policies.
- Perform commission reconciliation and promotional policies for distribution partners.
- Manage, maintain and update customer database, record transaction history.
Job Requirements
1. Education / Experience
- Education: Bachelor's degree or higher in Real Estate Business, Business Administration, Economics or related fields.
- Experience: At least 2 years of experience working in the real estate sector.
- Preferred: Candidates who have held equivalent positions at major developers or reputable real estate distribution units/trading floors.
2. Professional Skills
- Knowledge: Understand the real estate market, master sales operation procedures and administrative procedures in the industry.
- Technology & Creative Skills: Proficient in office software (Word, Excel, PowerPoint) and document management work. Knowledge of basic design tools, video editing and social media (Canva, CapCut, TikTok...) is a major advantage.
- Soft Skills: Good communication, negotiation and presentation skills; capable of consolidating data and conducting keen report analysis.
- Foreign Language: Proficient English (Listening, Speaking, Reading, Writing) is a priority advantage.
3. Mindset & Behavior
- Quick, careful, detail-oriented. Able to closely monitor and expedite internal processes to overcome administrative barriers.
- Good communication and inter-departmental coordination skills.
