Job description
Develop new/refine products (Credit / Investment) for Corporate Banking customers (KHDN), meeting customer needs and business efficiency
1. Lead and participate in building detailed reports on segments/profiles of potential customers
2. Participate in building and perfecting product design
3. Analyze sales effectiveness and product usage efficiency
4. Propose product improvements to increase business value through monitoring product effectiveness indicators
Conduct market research to support product development (new/refine)
Design, coordinate building and manage corporate customer experience: Build/coordinate building customer journey and experience for each product/service, optimize customer experience; Monitor service quality KPIs by product; Coordinate handling emerging customer experience issues
Build product specifications (new/refine) and control integration and deployment of corporate products developed on internal software systems (e.g. CRM, BPM, CMV, BizMB,...) and/or partner platforms
Manage corporate product performance (P&L) within assigned scope, including:
1. Consolidate corporate product performance data,
2. Recommend and coordinate with Business Division to propose pricing policies (interest rates, fees, promotions...) for each product to ensure efficiency.
3. Coordinate with Business Division to implement price/fee adjustments. Monitor, analyze and evaluate corporate product portfolio effectiveness
Build and implement corporate product marketing programs, coordinate with relevant units and Business Division (if applicable); Manage campaign progress and quality; Monitor and consolidate campaign effectiveness data within assigned scope
Candidates please refer to the description below to compare experience and select the appropriate level to apply for:
• Specialist (Level 1–3): Directly perform professional duties. The higher the level, the greater the autonomy and complexity of work.
• Senior Specialist: Responsible for results in a professional area and guide Specialists in the team. Suitable for 5-8 years, having previously fully undertaken one area of work.
• Director/Expert: Lead a professional area, important product of the unit, provide in-depth professional advice to related departments, may manage/coordinate a team. Suitable for 8-12 years, with deep expertise and team leadership experience.
• Senior Expert: Lead and provide professional direction at bank level, directly advise Division Director and leadership on strategy in the area of responsibility; may manage or coordinate teams. Suitable for over 12 years of experience, recognized as an industry expert.
Years of experience are for reference and comparison, not mandatory information.
Requirements
- Qualifications: Bachelor's degree in Economics, Finance, Banking, Information Technology, Data, or Marketing.
- Experience: 3 years of experience in finance and banking (business/risk management/appraisal/approval/operations)
- Knowledge:
For Investment area: Priority given to candidates with knowledge of investment product management/development
For Credit area: Understanding of credit products for corporate customer segments
- English: Toeic 500 or above or equivalent certificate
BENEFITS:
- Personal and family health insurance
- Travel
- Fitness Center (Yoga, GYM,...)
- Support for sports training, transportation, childcare/kindergarten, phone allowances
- Regular health check-ups
- 13th month salary
- Birthday leave
- Holiday bonuses (Tet, National Day, 30/4 - 1/5, Bank Anniversary,...)
- Performance bonus, Efficiency bonus
- Preferential loans
MB Bank requires candidates to provide the following information:
- Personal information: Full name, Date of birth, Gender
- Phone number and Email contact
- Education level, School graduated from
- Work experience
- 3 - 5 outstanding skills
Why should you ensure complete information when applying?
- Your profile will be evaluated quickly.
- For profiles with complete information and suitable recruitment criteria, MB Bank will proactively contact for interview at the earliest time.
- Candidates please check email and phone regularly to not miss interview appointments.
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