Shopee

Key Account Management Associate - New Seller Flow - Shopee

Hanoi, Vietnam · On site · Associate

  • Serve as a Business Advisor, driving strategic planning, optimizing resource allocation, and data-driven performance analysis to support sellers’ business growth;
  • Negotiate and promote cooperation with partners (sellers), ensuring the development of Shopee categories' customer-to-customer or business-to-customer seller bases;
  • Training, supporting, and educating sellers to increase operational efficiency/revenue on Shopee by: providing in-depth market insights (including product, market, operational knowledge, and Shopee features);
  • Monitoring sales performance and preventing potential business risks to maintain smooth seller operations;
  • Provide market insights from sellers' perspective, including understanding products, sellers, market & competitor dynamics;
  • Developing online merchandising and promotion proposals to achieve sales targets;
  • Take ownership of key team projects to enhance sales performance;
  • Other tasks as assigned.

Requirements

  • Fresh graduates from university or less than 1 year of working experience in Key Account, Merchandiser, Business Development;
  • Good at planning, analytical skills, and execution, can work with sellers to plan & achieve monthly/yearly commercial targets;
  • Strong communication skills, able to prepare, lead, and present in meetings with the seller;
  • Logical thinking and strong problem-solving skills;
  • Ability to interact with a broad set of businesses and stakeholders and present both over the phone and in person;
  • Good team player, with an aptitude for sales and the ambition to constantly outperform your KPIs.

Please note that only shortlisted candidates will be contacted for the next steps within three weeks.

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