MAIN RESPONSIBILITIES
1. Achieve assigned business targets:
- Develop and implement personal customer (KHCN) marketing plans.
- Achieve business targets, implement guidance programs, promotional campaigns, and promote Bank's products and services.
- Guide, introduce, and advise on products and services, and financial solution packages suitable to customers' capabilities, conditions and needs.
- Report and update sales results; propose sales solutions, advise on improvements and development of new products and services.
2. Manage, care for, maintain and develop customer relationships:
- Manage customer information to support business operations and customer care.
- Perform customer care work; coordinate implementation of customer appreciation and care programs ensuring the Bank's service quality standards.
- Implement sales methods through the Bank's deployment channels to introduce and cross-sell the Bank's products and services; establish relationships with customers to build, maintain and develop business relationships between the Bank and customers.
3. Perform credit granting operations:
- Assess customer files, loan proposals and evaluate customer collateral assets.
- Verify customer information to assess production and business conditions, financial capacity; collect and complete credit files in accordance with the Bank's regulations.
- Analyze, evaluate, and propose credit granting or restructure credit facilities in compliance with the Bank's procedures and regulations;
JOB REQUIREMENTS
1. Bachelor's degree or higher in Economics, Accounting, Finance, Banking, Marketing or related fields.
2. Preferred experience in sales, marketing, or credit operations.
3. English language proficiency: conversational English.
4. Computer skills: proficient in office software and relevant applications.