Job description
• Propose strategy, implement development/deployment plans for Corporate Banking Products (KHDN products):
1. Build strategy & development plans for each product line/customer segment/distribution channel
2. Design framework: Product policies (pricing, fees, features, terms)
3. Organize product development implementation (new/refinement)
• Oversee market research activities serving product development (new/refinement) within assigned scope
• Organize product development implementation (new/refinement) for high-value corporate customers, meeting customer needs and business efficiency:
1. Build profiles of potential customers and propose high-value solutions
2. Build detailed analysis reports on proposed high-value products for new development/refinement (solutions, revenue, costs, reputation, risks)
3. Design products meeting sales & customer needs
4. Monitor and optimize product business efficiency throughout its lifecycle
• Organize design implementation, coordinate development and manage corporate customer experience:
1. Design customer journey and experience for each product, optimize customer experience.
2. Coordinate with relevant units to build measurement criteria and implement customer satisfaction measurement
3. Monitor, evaluate and analyze customer experience, deploy solutions to improve customer experience
• Organize implementation of specification development (new/refinement) and control integration and deployment of KHDN products developed by the unit on internal software systems (e.g. CRM, BPM, CMV, BizMB) and/or partner platforms within assigned scope
• Oversee product performance management (P&L) for KHDN within assigned scope
• Implement coordination of KHDN Product sales through Business Units or platforms within assigned scope, including:
1. Deploy development of sales scenarios, training documents for units on products developed by the Department;
2. Advise and answer questions about product content.
3. Be the technical point of contact with Business Units/platforms
Candidates please refer to the description below to compare experience and select the appropriate level to apply for:
• Specialist (Level 1–3): Directly perform professional duties. The higher the level, the greater the autonomy and complexity of work.
• Senior Specialist: Responsible for results in a professional area and guide Specialists in the team. Suitable for 5-8 years, having previously taken full responsibility for one area of work.
• Product Director / Product Expert: Lead an important professional area, product of the unit, provide in-depth professional advice to related departments, may manage/coordinate a team. Suitable for 8-12 years, with deep expertise and team leadership experience.
• Senior Expert: Lead and provide professional direction at bank level, directly advise the Block Director, leadership on strategy in the area of responsibility; may manage or coordinate teams. Suitable for > 12 years of experience, recognized as an industry expert.
Years of experience are for reference and comparison purposes, not mandatory information.
Requirements
- Bachelor's degree in economics, finance, banking, information technology, data, marketing.
- Minimum 5 years of experience in finance/banking, of which at least 3 years of experience in business/product development/risk management/appraisal/approval/operations at financial institutions/banks.
- Understand the market, products and services for corporate customer segments
- Preferred experience in management in finance/banking.
- Preferred certifications such as: CFA, FRM, PMP, or other related professional certifications.
- TOEIC 700 or above or equivalent certificate
BENEFITS:
- Personal and family health insurance
- Travel
- Fitness Center (Yoga, GYM,...)
- Support for sports training, transportation, childcare/kindergarten, phone allowances
- Regular health check-ups
- 13th month salary
- Birthday leave
- Holiday bonuses (Tet, National Day, 30/4 - 1/5, Bank Anniversary,...)
- Performance bonus, Performance incentive
- Preferential loans
MB Bank requires candidates applying to provide the following detailed information:
- Personal information: Full name, Date of birth, Gender
- Phone number and email contact
- Education level, School graduated from
- Work experience
- 3 - 5 outstanding skills
Why should you ensure complete information when applying?
- Your profile will be evaluated quickly.
- For profiles with complete information and suitable recruitment criteria, MB Bank will proactively contact for interview at the earliest time.
- Candidates please check email and phone regularly to not miss interview appointments.
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