Data & Reporting Support Analyst
Position Overview
Responsible for operating dashboards, reports and data pipelines serving daily business operations, ensuring data accuracy, timeliness and reliability for departments using them.
Main Responsibilities
- Operate and maintain dashboards/reports serving business operations such as Data Warehouse, Data Lake, or Data Lakehouse.
- Monitor ETL job schedules and data pipelines, ensuring they run on schedule and completely.
- Handle incidents related to data discrepancies, report display errors, or failed data jobs.
- Coordinate with business departments to clarify data requirements and adjust reports as needed.
- Build and update data dictionary, ensuring consistency and easy reference of data documentation.
- Support data extraction for internal management reports and regulatory reporting.
- Perform periodic data quality checks to detect anomalies early.
- Escalate to the Data Engineering team when detecting errors in the pipeline layer or data infrastructure.
Skills & Experience Requirements
- 2–4 years of experience in data analysis/operations, preferably in banking/finance.
- Proficient in SQL for querying and reconciling data.
- Experience working with relational database management systems (Oracle, SQL Server, PostgreSQL, MySQL, etc.) and NoSQL (MongoDB, Cassandra, etc.) is an advantage.
- Basic understanding of data pipeline operations (Airflow or equivalent tools).
- Knowledge of banking and finance products (credit scores, transaction data, loan portfolio).
- Good communication skills to exchange data with non-technical business stakeholders.
