- Support operation of card batch/job systems, EOD, EOC according to checklist
- Support operation of receiving and sending files with card organizations
- Operate and troubleshoot online channels with partners
- Perform monitoring and operation of ATM/POS, work with relevant partners on errors.
- Monitor system activities through applications and alerts
- Administer users of card systems, TMS systems and related systems
- Support and coordinate customer statement work at the end of each statement closing period
- Intervene to handle errors and support operation if errors occur
- Point of contact to support business users.
- Declare and configure ATM/POS device parameters and parameters for new service products.
- Perform other tasks as assigned by authorized level.
- College degree or higher, majoring in Information Technology or related fields.
- Minimum 2 years in the same professional field.
- Proficient in database programming: Oracle, SQL Server
- Understanding of core card systems, ATM/CRM/ Gateway systems, HSM, switching systems connecting with card organizations, online/fintech channels.
- Understanding of technical standard documents tech spec related to authorize message, host, clearing file, Gateway ATM/NDC/POS/CRM,…
- Understanding of knowledge related to keys from HSM
- Professional English and good communication
- Enthusiastic, careful, diligent, with sense of responsibility
- Comply with ethical standards in work
