- Participate in building, reviewing, and updating regulations, procedures, and guidelines related to operational risk management based on legal documents and international practices to ensure feasibility and appropriate application to reality.
- Participate in building operational risk appetite and limits across the bank.
- Coordinate with first line of defense units in understanding, identifying, and assessing operational risks related to previously issued documents (products, regulations, procedures, etc.), projects, and digitalization processes to ensure compliance with SHB's operational risk management policy, risk appetite, and development direction.
- Coordinate with first line of defense units to monitor and supervise the implementation of solutions and action plans to mitigate identified operational risks in documents, projects, and digitalization.
- Communicate and train internal policies, regulations, and procedures on operational risk management methodology, outsourced operational risk management, and business continuity management.
- Participate in building and proposing digitalization of operational risk management methods.
- Receive feedback on shortcomings and obstacles in implementing operational risk management policies from units to promptly propose adjustments and supplements.
- Perform other tasks as assigned by the Risk Management Block Management Board and the Operational Risk Management Department Director.
- Bachelor's degree or higher in Economics, Banking and Finance, International Business, Business Administration, or Law.
- Minimum 5 years of experience in banking, of which 2 years of experience in operational risk management/internal audit/compliance control.
- Preference for candidates with experience in identifying and assessing risks in digitalization processes.
- Strong analytical and problem-solving skills.
- Good time management and work management skills.
- Good communication and persuasive negotiation skills.
- Ability to work independently and good teamwork ability.
