Job Description
1. Responsible for managing the development and building of non-credit solutions/solution packages for MSB's target customer segments in each period:
• Direct and manage the process of building, managing, and improving non-credit product solutions/solution packages (accounts, payment services, foreign exchange, investment and asset allocation,...) in line with the approved CVP of the target customer segment
• Organize and manage the process of connecting and coordinating with partners to diversify non-credit products/increase features and coverage of non-credit products, in line with the CVP of the target customer segment
• Direct research, propose policies and procedures for non-credit product development to ensure maximum business efficiency
• Direct support to business units/service delivery units and other units on issues related to non-credit products and non-credit solution packages, while promoting non-credit product sales
• Effectively manage revenue and profit of the non-credit product portfolio
• Chair the monitoring, review, and periodic evaluation of financial indicators, quality of non-credit products/solution packages, and non-credit product processes to improve and enhance quality
• Organize the building/coordinate the building of training materials and organize training on non-credit products/solutions
• Direct support in answering questions about procedures, characteristics of non-credit products/solutions during implementation
• Manage the non-credit operations system to ensure the system operates efficiently to support and serve business effectively
2. Service quality control and risk management:
• Update, communicate, guide and organize the implementation of compliance with MSB's policies, regulations, and requirements in each period, SLA commitments
• Identify risks in the operation process, coordinate with relevant units to propose methods to measure and mitigate risks
3. Human resources management:
• Manage, assign work, supervise, evaluate, and propose rewards and discipline for staff at the unit
• Train and support professional development for staff at the unit
• Coordinate participation in recruitment and team building at the unit
• Update, disseminate, and guide the implementation of related institutional documents
• Build a professional, efficient and united working environment
Job Requirements
• Bachelor's degree or higher in Economics, Banking, Finance, Foreign Trade, Business Administration or equivalent
• Minimum 7 years in Finance and Banking, of which at least 05 years in non-credit product development/non-credit solution design
• Minimum 5 years of experience managing non-credit solutions in the finance and banking sector
BENEFITS WHEN JOINING MSB
Attractive salary and bonus:
• Competitive salary compared to the market and commensurate with ability, to be negotiated when candidates pass the interview round.
• Attractive incentive/KPI bonus and commission schemes, paid monthly, unlimited income (for sales positions and some special positions).
• Year-end performance bonus from 2 to 5 months of average salary for the year, depending on evaluation and ranking results.
Comprehensive benefits policy:
• Insurance as per legal regulations and private health insurance for MSB staff.
• Diverse benefits schemes: flexible working hours, summer leave, birthday leave, school opening leave for children,...
• Loan programs with preferential interest rates for staff.
Training and career advancement:
• In-depth and systematic training programs in the direction of transformation (Re_skill, Up_skill, New_skill), tailored to each job position group.
• Guided and mentored carefully by leaders, direct managers and industry experts.
• Management development program for high-potential employees, helping them prepare for management and leadership positions in the future.
• Priority recruitment of management levels from internal staff, creating advancement opportunities for employees.
Professional working environment and dynamic corporate culture:
• Comfortable, friendly, emphasizing responsibility and mutual support.
• Dynamic, creative, encouraging innovation and continuous learning.
• Respect for diversity, emphasizing teamwork and effective cooperation.
• Many vibrant cultural, sports and entertainment activities, creating a cohesive and enjoyable working environment.
• Multiple years in a row recognized by HR Asia as "Best Place to Work in Asia" and by Anphabe as "Enterprise with Happy Human Resources".
