Quality Assurance (QA) for Ekyc

Ho Chi Minh City, Vietnam · On site

• Watching video and Listen to calls to monitor the effectiveness and quality of calls for EKYC • Determine weaknesses in agent performance, materials and procedures. • Create reports that reflect agent performance and service quality. • Provide solutions for improving agent performance and customer satisfaction • Other tasks assigned by Line Manager.

Apply on Shinhan Bank Vietnam's site

More at Shinhan Bank Vietnam

– Head of Department Product Development for Small Business Loans – Soho Loan Product Development ManagerHo Chi Minh CityOn site · Lead6 days ago6 days ago
IT Construction and Atm ManagementHo Chi Minh CityOn siteNewNew
– Specialist in Personal Customer Relationship – Retail Relationship ManagerHo Chi Minh CityOn site · Vietnamese requiredNewNew

All 10 jobs at Shinhan Bank Vietnam

Similar jobs

Lead Software Reliability Engineer, DefenceGrabHo Chi Minh CityOn site · LeadNewOV members work hereNew
Senior SWQA Test Developer Engineer, SDETNVIDIAHo Chi Minh CityOn site · Senior6 weeks agoEnglish working languageOV members work here6 weeks ago
Solutions Architect Manager, AI & Growth - ASEAN, ASEAN APO PSA TeamAmazonVietnamOn site · Lead3 weeks agoRegional, includes VietnamOV members work here3 weeks ago
WQBRAIN AI ResearcherWorldQuantHo Chi Minh CityOn site6 weeks agoEnglish working language6 weeks ago

Get job alerts and all 3,425 jobs.

Free, with your email. New jobs that fit you, every Monday.

OV members also see who works at each company and can ask them for a short chat.

Apply to join

Hiring? Reach Overseas Vietnamese.Post jobs