Job description
KEY ACCOUNTABILITIES
Team Management & Operational Governance
- Lead, mentor, and monitor the performance of HR team members, establishing clear KPIs, operational discipline, and cross-functional synergy across the team.
- Direct the optimization and scaling of HR data management systems, reporting accuracy, and institutional standard operating procedures.
- Manage regular and ad-hoc reporting to relevant government authorities, local departments, the Group, and internal units, ensuring absolute compliance and transparency.
- Serve as the operational escalation point and bridge, coordinating closely with College, Center and department leadership to ensure seamless service delivery and policy implementation.
Culture Building, Engagement Events & Employee Experience
- Guide the team in designing and scaling campus-wide culture-building, engagement events, and retention initiatives tailored to a diverse academic community.
- Oversee cultural integration programs that effectively bridge international and local academic environments.
Learning & Development
- Supervise and direct the team member in formulating structural training frameworks, professional development programs, and capability-building roadmaps for faculty and support staff.
- Review and evaluate the effectiveness of L&D programs to ensure alignment with institutional standards and growth objectives.
Talent Management
- Govern the planning, standardization, and end-to-end execution of core annual talent cycles - including Goal Setting and Performance Review) - led by the team.
- Partner with leadership and college-level HRBPs to analyze performance data, identify talent gaps, and drive structured retention strategies.
- HR Service & Academic Support Operations (Employee Life Cycle)
- Supervise team members in managing the end-to-end Employee Life Cycle (from onboarding to offboarding, record maintenance, and labor compliance) for all faculty and staff of VinUni.
- Oversee administrative operations, document governance, and budget/procedural management for special groups (such as Adjunct Professors, Visiting Scholars, and Teaching Assistants) to ensure smooth academic support.
Compensation & Benefits (C&B) & Employee Relations
- Direct and monitor team members in managing comprehensive C&B operations—including payroll processing, timekeeping, allowances, benefits administration, PIT, and social insurance - alongside contract renewals and market benchmarking.
- Ensure strict adherence to the Vietnam Labor Code and internal regulations across all operational units.
Expatriate Management & International Workforce Compliance
- Monitor and provide high-level governance to the HR Service and relevant specialists in handling intricate expatriate cases, global mobility, visas, work permits, and licensing for our international faculty body.
- Ensure absolute legal and operational compliance regarding foreign workforce management while continuously optimizing the international onboarding experience.
Requirements
Qualifications & Experience
- Education: Bachelor’s or master’s degree in human resources management, Business Administration, Psychology, or a related field from a prestigious university.
- Experience: Minimum 07 years of robust HR experience, including at least 02–03 years in a managerial or senior supervisory role overseeing core HR functions, preferably in multinational corporations or higher education.
- International Exposure: Proven track record in managing or overseeing complex expatriate/foreign employee lifecycles and global mobility compliance under Vietnamese labor laws.
- System-Building Track Record: Demonstrated experience in leading teams to scale HR systems, optimize data accuracy, and manage large-scale annual cycles.
Critical Competencies
- People Management & Delegation: Strong capability to lead, develop, coach, and monitor a team of specialists rather than executing tasks hands-on.
- Logical & Systematic Thinking: Exceptional ability to structure complex frameworks, govern data integrity, and enforce operational discipline.
- High EQ & Diplomatic Skills: Skilled in navigating sensitive academic dynamics, building trusted partnerships with a diverse international faculty body, and resolving complex employee relations with tact and empathy
- Cross-functional Coordination: Strong capability to partner effectively with college-level HRBPs and align smoothly with the Recruitment team to ensure a seamless transition from talent acquisition to employee lifecycle management.
- Language Proficiency: Excellent written and verbal communication skills in English.
- Core Behavioral Traits: Cultural sensitivity, critical thinking, resilience, adaptability, and strict discipline in execution.
