Job description
ABOUT THE POSITION
The Global Engagement Specialist (Student Exchange Programs) is an integral member of the Global Engagement Departmentat VinUni. The Specialist is responsible for coordinating and enhancing inbound and outbound student exchange initiatives, supporting graduate study opportunities for VinUni students, promoting international programs, and strengthening engagement with global academic partners. Working closely with internal and external stakeholders, the Specialist ensures seamless program delivery while creating meaningful international experiences for students. The Global Engagement Specialist will report to the Global Engagement Manager.
KEY ACCOUNTABILITIES
Inbound Student Exchange Program Coordination:
- Coordinate the day-to-day operations of the inbound student programs (research internship, industry internship and short-term programs).
- Serve as the main point of contact for inbound students, faculty, staff, external stakeholders regarding academic, engagement, and administrative matters.
- Ensure all logistical elements are in place for events, workshops, and program activities.
- Coordinate with internal departments and colleagues to deliver activities.
- Gather feedback from students to enhance the program and ensure a positive experience.
Outbound Student Exchange Program and Graduate Study Coordination:
- Coordinate the day-to-day operations of the outbound student programs (short-term programs, faculty led or immersion programs) and graduate study support programs.
- Serve as the main point of contact for students, faculty, staff, external stakeholders regarding academic, engagement, and administrative matters for the short-term outbound programs.
- Ensure all logistical elements are in place for events, workshops, and program activities.
- Coordinate with internal departments and colleagues to deliver activities.
- Gather feedback from students to enhance the program and ensure a positive experience.
Marketing and Communication for Global Exchange Programs:
- Support the development of content and marketing initiatives to promote global exchange programs.
- Manage and maintain the Global Exchange website and One-Stop Shop portal for inbound and outbound student mobility programs.
Support Global Engagement activities:
- Arrange meetings from partner institutions to VinUni.
- Develop and keep track of contact database related to student exchange programs.
- Assist with documentation, reporting and administrative tasks.
- Support other projects as assigned.
Requirements
- A Bachelor’s degree is required. Experience studying abroad is an advantage but not required. Master’s degree is preferred but not required.
- A minimum of three (03) years of work experience in an international office environment or a higher education setting in a role delivering a wide range of customer service.
- Previous experience with international academic exchange is a plus.
Knowledge, skills and abilities
- Knowledge of higher education systems in other countries is an advantage.
- Excellent computer literacy skills – MS office applications (Word, Excel, PowerPoint, Outlook).
- Good time management skills, resilience, ability to multi-task effectively and work under pressure.
- Excellent administrative and project coordination skills, with the ability to meet agreed standards, attention to detail and timeframes.
- Excellent written and verbal communication skills, both in English and Vietnamese
- Previous experience in program coordination, student services, or higher education promotion is an advantage.
- Strong interpersonal skills and multitasking abilities with sensitivity to cross-cultural environments.
- Proactive, detail-oriented, and able to handle multiple responsibilities concurrently.
Personal Attributes:
- Passionate about education and global exchange, proactive and adaptable; strong interpersonal skills with the ability to work both independently and collaboratively across teams.
- Respect and appreciation for the core values of VinUni: EXCEL (E: Empathy, X: Exceptional Capability, C: Creativity, E: Entrepreneurial Spirit, L: Leadership Mindset).