- Organize, manage and supervise transaction activities at the Customer Service counter, ensure compliance with procedures, regulations and meet service quality standards.
Plan, organize implementation and manage advisory and sales activities of individuals and the team to complete assigned KPI targets.
- Organize, manage and supervise customer care activities in accordance with regulations, procedures and meet SeABank service quality standards.
- Manage, supervise, support and take responsibility for all professional and operational activities, work quality and efficiency of team members under supervision.
- Report work results, periodic and ad-hoc reports as required by the Bank's Management Board.
Perform other tasks as assigned by the Bank's Management Board and/or in accordance with other Bank regulations.