MAIN RESPONSIBILITIES
1. Team Management & Development – 30%
- Manage, coordinate and assign work to the Business Development & Marketing Team.
- Build and establish KPI system for the team.
- Monitor, evaluate work results and ensure achievement of assigned targets.
- Train and develop the capacity of team members.
- Prepare periodic/ad-hoc reports as requested by the Board of Directors.
2. Business Development & Partnership – 30%
- Develop plans and implement business development and partnership development activities.
- Proactively expand relationships with customers, partners and organizations within/outside the Group.
- Develop and implement business policies, sales policies, pricing and discount/promotion programs.
- Advise on health check-up packages, hospital fee guarantees and cooperation models between the Hospital and partners.
- Monitor business indicators, evaluate effectiveness and report results periodically.
3. Marketing & Communications – 30%
- Conduct market research, develop marketing strategy, advertising and promotion to serve business objectives.
- Develop and implement promotion and customer appreciation programs to attract customers and enhance the Hospital's brand.
- Implement communications and marketing activities according to approved strategies and programs.
- Manage and control internal communication channels and social media.
4. Other Tasks – 10%
- Perform other tasks as assigned by authorized leaders.
CANDIDATE REQUIREMENTS
Qualifications & Expertise
- University/College degree.
- Preference for candidates with degrees in healthcare-related fields.
- Proficient in at least 01 foreign language: English, Japanese, Korean or Chinese.
- Knowledge of:
- Customer service;
- Insurance, guarantees and payment;
- Administrative work in the healthcare field.
Experience
- Minimum 03 years of experience in one of the following fields: Business Development / Administration / Customer Service in the healthcare field.
Competencies
- Team management and development skills.
- Good communication, presentation and persuasion skills.
- Presentation skills.
- Ability to plan and organize work.
- Ability to understand customer psychology, listen, advise and guide.
- Proactive – Initiative – Responsibility
- Honesty – Teamwork
- Customer-oriented mindset and good coordination ability with related departments.
