Job description
Vinpearl is seeking a Business Director with leadership qualities, courage, determination and full accountability, market sensitivity, proactive in leading business activities, customer-focused and results-oriented, with the ability to inspire, build credibility with teams, partners and commitment to the Group's values and culture.
JOB DESCRIPTION:
1. Develop chain business strategy
- Develop operational strategy for the Chain in line with the Company's development direction.
- Guide governance model and unified business deployment across the Chain to improve business efficiency.
- Build system of objectives, targets and key business KPIs for each development phase.
- Develop business development strategies, expand partner systems and improve business efficiency.
2. Manage business operations and results effectively
- Be responsible for the efficiency and business results of the entire Chain through revenue, profit and other indicators.
- Direct the development, implementation and monitoring of action plans to ensure achievement of business objectives.
- Analyze operational data, evaluate operational efficiency and implement improvement solutions across the entire system.
- Monitor and periodically evaluate the operational efficiency of units and direct implementation of corrective measures for units that have not achieved targets.
3. Identify and develop partners
- Focus on supporting sales functions across the chain by region/area/facility
- Maintain regular contact with customers, targeting both current and potential customers
- Identify and work with potential customers effectively
- Represent Vinpearl and participate in domestic sales activities
- Manage personal work efficiency and improve work quality
- Monitor and evaluate contemporary marketing and business initiatives and trends
- Coordinate and manage work and daily operations in the department
- Manage industry relationships. Prevent and resolve complaints
- Manage sales and promotion of service products
4. Develop products and customer experience
- Coordinate with Divisions/Departments/Offices to research market trends and customer needs to guide product development.
- Direct the development of initiatives to increase sales and brand value.
5. Manage finances and optimize resource efficiency
- Coordinate in developing annual operating budget plans in line with business objectives.
- Control effective use of resources, operating costs and investment efficiency across the Chain.
- Evaluate the effectiveness of business projects/campaigns to ensure business efficiency.
6. Develop organization and leadership team
- Coordinate in developing business human resource development strategy to meet the Company's development direction.
- Guide competency standards, organizational model and business personnel structure across the Chain.
- Participate in evaluating, planning and developing successor leadership team; build talent development programs.
- Build performance culture, sense of responsibility and continuous improvement across the business system.
7. Manage risk and compliance
- Establish risk management system in business operations; ensure proactivity in identifying, evaluating and controlling risks.
- Ensure the entire system complies with legal regulations, security regulations, internal regulations and brand standards.
- Direct the development of business plans to ensure continuity in business operations.
- Periodically evaluate the effectiveness of internal control and risk management; propose solutions to improve the system's management capacity.
8. Lead transformation and innovation
- Chair transformation programs to improve management efficiency and competitiveness.
- Guide the application of technology, data and digital transformation in business management.
- Promote innovation initiatives, process improvements and improve operational efficiency across the Chain.
- Direct the implementation of strategic projects in line with the Company's development direction.
- Promote a culture of cooperation, experience sharing and replication of effective operating models among units in the Chain.
Requirements
- Bachelor's degree or higher in Business Administration, Marketing, Economics or related fields.
- Minimum 10 years of experience in Business, with at least 5 years in the position of Business Director or equivalent at large-scale enterprises.
- Preference for candidates with experience and in-depth knowledge of the Travel – Resort – Hotel – Entertainment industry, especially at large domestic or international chains/brands.
- Capable of building business strategy, market development, revenue management and sales channel systems, understanding of domestic and international markets, customers and competitors.
- Strategic thinking, commercial acumen, leadership and team development capabilities, negotiation skills and ability to build relationships with major partners.
- Fluent English in international business environment; knowledge of additional languages is an advantage.
- Ability to work in a fast-paced, high-pressure environment with strong business goal orientation.