Vingroup

Academic Assistant - Postgraduate Program

Hanoi, Vietnam · On site · Associate

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Job description

The Academic Assistant (Postgraduate Program) will report to Vice Dean of College of Engineering and Computer Science and Coordinate and support the operation of the College’s research-oriented postgraduate programs, including Research Master’s and PhD programs; ensure that activities related to admissions, onboarding, academic administration, research, scholarships, teaching assistantships, progress monitoring, and student support are implemented fully, accurately, and in a timely manner.

The position serves as the key coordination point among postgraduate students, faculty supervisors, Program Directors/Academic Leadership of the College, and relevant University departments.

KEY RESPONSIBILITIES

Academic Administration

- Coordinate semester planning, schedules, and classroom allocation

- Ensure course readiness (Canvas, syllabus, learning materials)

- Track student progress (coursework, capstone, thesis, defenses)

- Support exams, grading, and graduation processes

- Prepare reports for Program Directors (PDs) and the Dean

Student & Program Coordination

- Support postgraduate students and monitor academic progression

- Assist in implementing integrated programs (e.g., 3+2, overseas study)

- Track student performance during international study periods

Collaboration & Operations

- Coordinate with internal units (Admissions, Registry, RMO, Finance)

- Liaise with external partners for joint and mobility programs

Events & Activities

- Organize academic events (thesis defenses, seminars, milestone reviews)

- Support admissions and college-level events

Program Development & Reporting

- Support development of new programs and program documentation

- Collect data, prepare reports, and support quality assurance processes

Finance & Payments

- Manage program-related payments (events, materials)

- Process monthly PhD scholarships

Other duties:

- Perform other related duties as reasonably assigned by CECS leadership.

Requirements

EDUCATION AND EXPERIENCE

- Bachelor’s degree or higher; preferably in Education Management, Business Administration, Science/Engineering, or a related field.

- At least 3–5 years of relevant experience in academic administration, graduate education, student services, research administration, or project coordination is preferred.

- Experience working in an international university environment or with postgraduate/graduate education programs is highly desirable.

KNOWLEDGE, SKILLS AND ABILITIES

- Strong organizational, planning, and multitasking skills, with the ability to manage multiple priorities simultaneously.

- Strong attention to detail, with a proactive approach to follow-up and ensuring tasks are completed within deadlines.

- Strong communication and coordination skills, with the ability to work effectively with faculty members, students, and multiple functional teams.

- Ability to handle unexpected situations flexibly and professionally, with a strong service-oriented mindset.

- Proficiency in Microsoft Office, particularly Excel, Outlook, Word, and data management tools.

- Ability to work effectively with academic administration and data management systems.

- Good command of English, with the ability to communicate and work regularly in an international academic environment.

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