Job description
- Receive and provide language support to customers and doctors throughout the examination, treatment and care process at the hospital.
- Advise customers on medical products, services, promotional programs and special offers of the hospital.
- Provide and explain information to customers about benefits, service costs, medical examination and treatment procedures and general information of the hospital.
- Provide direct interpretation during medical examinations and consultations between doctors and patients.
- Translate documents, files, and professional medical reports from/to Chinese as requested.
- Support administrative work, professional secretarial duties and coordinate with departments to enhance the experience of international customers.
Requirements
- College/University graduate, preferably majoring in Languages, Translation and Interpretation or Healthcare.
- Proficient in Chinese (Listening – Speaking – Reading – Writing); preference for candidates with experience in medical translation.
- Good communication skills, quick, friendly, and able to create a good impression with customers.
- Ability to organize, arrange work and handle situations flexibly.
- Proficient in office software (Word, Excel, PowerPoint).
- Preference for candidates with basic knowledge of medical terminology.
Benefits:
• 13th month salary bonus;
• Company provides additional PVI health insurance package
• Excellent benefits policy: discounts on international standard health check-ups for yourself and family; discounts on service usage