At the Data & Analytics Division – Sun Group, you will not just track revenue or prepare reports. You will transform Business Data → Insight → Action, working alongside business units to develop plans, forecast demand, manage product performance effectively and identify new growth opportunities.
In particular, you will participate in solving business problems within the Travel & Hospitality ecosystem – where business efficiency is determined by the combination of product, customer, seasonality, price, sales channel, conversion and revenue management capability.
JOB DESCRIPTION
- Build & manage Business Plan, KPI & Performance Framework by product, customer segment, sales channel, business unit and business program/initiative.
- Monitor & analyze Business Performance: revenue, volume, profit, margin, cost, conversion, productivity...; identify performance gap, key drivers and opportunities to improve business efficiency.
- Forecast & Scenario Planning: develop revenue/volume forecasts by Base – Upside – Downside, analyze trends, seasonality and factors affecting demand; provide early warning and propose adjustment solutions.
- Analyze product performance & business portfolio: evaluate performance of each product/package/combo/service, identify growth products, underperforming products and cross-sell, upsell or portfolio optimization opportunities.
- Analyze Sales, Customer & Channel Performance: evaluate effectiveness by sales channel, customer segment, conversion, booking/sales funnel, team productivity and pipeline to identify bottlenecks and growth opportunities.
- Coordinate with business units to build and implement action plans; monitor progress, evaluate business impact and drive performance improvement initiatives.
- Build Performance Dashboard, Business Report & Management Insights, transform data into intuitive perspectives and actionable recommendations, support leadership decision-making.
- Proactively identify business opportunities / performance risks and propose initiatives related to product, pricing, channel, customer or commercial model to optimize Revenue & Margin.
REQUIREMENTS
- At least 6 years of experience in one or more fields: Business Planning, Business Performance, Commercial Excellence, Sales Planning, Strategy & Operations, Revenue Management, Business Analytics or equivalent positions.
- Strong preference for candidates with experience in Travel / Hospitality / Aviation / OTA / E-commerce / Digital Platform / Tourism / Leisure & Entertainment, especially with seasonal products, booking or package/combo offerings.
- Business & Data-driven mindset, not just reading numbers but able to identify "Why – So what – What next?" and convert into action proposals.
- Understand and able to analyze relationships between Revenue – Volume – Price – Cost – Profit/Margin – Conversion – Productivity metrics and the impact of Product / Customer / Channel / Seasonality on business results.
- Experience building Business Plan, KPI, Forecast, Scenario Planning, Performance Analysis or Dashboard.
- Proficient in Excel/Google Sheets; preference for candidates with experience using Power BI, SQL or other data analysis tools.
- Stakeholder management capability, communication & presentation skills, coordination with multiple units and proactive ownership from analysis → proposal → implementation → result measurement.
BENEFITS
- Competitive and attractive salary based on your capability.
- 13th month bonus and year-end bonus based on work performance.
- Full insurance coverage as per regulations and Sun Care 24/7 health insurance.
- Special discounts when using services within Sun Group's ecosystem nationwide such as: Sun World, Sun Hospitality, Sunshine Hospital... for yourself and family under employee benefits.
- Seniority policy, Housing support – housing provision for employees (100% value)
- Professional development training and career development opportunities.
- Work in a professional, dynamic and efficient environment.
