MAIN RESPONSIBILITIES
1. Implement and propose solutions to achieve business targets:
- Directly implement business activities for the portfolio of managed customers and develop new customers to achieve assigned targets.
- Coordinate in building customer development solutions, increasing sales and business efficiency.
2. Build and implement marketing programs and customer care:
- Directly implement marketing programs and develop customer relationships.
- Directly manage and advise on plans to care for, maintain and develop relationships with customers in the assigned customer portfolio.
- Directly propose solutions to improve service quality and customer experience.
3. Supply products and services:
- Advise and provide products, services and financial solutions suitable to customer needs (including supply of foreign exchange services, derivatives and international payment services).
- Directly propose solutions to improve the efficiency of product and service exploitation for customers.
4. Analyze, propose credit limits, propose disbursement, manage credit portfolio:
- Collect and analyze customer files and propose credit limits in accordance with regulations (including credit proposals).
- Directly complete credit files and perform resulting transactions according to approved credit decisions for customers in the assigned portfolio in cases where the Unit does not have a Sales Support Specialist position.
- Directly monitor capital usage, collateral management; repayment capacity; credit quality and debt collection for groups 1 and 2 of customers in the managed portfolio in cases where the Unit does not have a Sales Support Specialist position.
JOB REQUIREMENTS
1. Qualifications:
- Bachelor's degree or higher in relevant majors or equivalent: Finance - Banking, Marketing.
- Foreign language: English B1 (CEFR) or equivalent certification.
- IT: Proficient in office computing and application software.
2. Experience:
- Professional: minimum 2 years of experience managing enterprise customers.
3. Professional knowledge:
- Understand the Bank's products and services.
- Understand knowledge of Economics; Finance - Banking; Laws related to banking business activities and enterprise customers.
- Understand knowledge of enterprise customer credit operations.
4. Professional skills:
- Analyze and assess enterprise credit and investment projects.
- Negotiate and persuade.
- Apply AI in sales and customer care.
- Present.
- Organize and arrange work.
