1. Media Relations & PR
Develop and maintain strong relationships with key media outlets, journalists, and influencers.
Shape and oversee public relations strategy aligned with brand positioning and business priorities.
Draft, review, and distribute press releases, media kits, and Q&As.
Identify newsworthy angles and develop compelling storylines that strengthen Chubb Life's visibility and relevance.
Organize and manage press conferences, media briefings, and interviews for company spokespeople.
Monitor media coverage and prepare regular reports with analysis and recommendations.
2. Corporate Communication
Direct internal communication initiatives that reinforce employee engagement and alignment with company values.
Draft speeches, presentations, and talking points for senior management.
Coordinate with regional and global teams to ensure message consistency.
3. Crisis Communication
Oversee crisis communication readiness and ensure timely, accurate, and brand-consistent responses to emerging issues.
Monitor potential issues and provide timely recommendations to mitigate reputational risks.
4. Content Creation & Management
Produce high-quality content for corporate channels (website, intranet, social media, newsletters).
Ensure all communication materials adhere to Chubb Life's brand guidelines and regional guidelines.
5. Other tasks
Manage PR-driven corporate events, CSR activities, and sponsorship opportunities to enhance brand reputation and stakeholder engagement.
Liaise with vendors, partners, and internal teams to ensure event success.
Other tasks as assigned by line manager
Scope of Communication:
External: Media, public, business partners, government agencies, industry associations, and the public.
Internal: Employees, management, and cross-functional teams within Chubb Life Vietnam.
Qualifications
Bachelor's degree in communications, PR, Journalism, Marketing, or related field
At least 5 years of relevant experience in PR/corporate communications, preferably in insurance/financial services
Excellent content creation skills, including writing, editing, and proofreading
Familiarity with content planning, SEO, and basic CMS management.
Strong media network and understanding of Vietnam's media landscape is an advantage.
Proven ability to manage multiple projects and deadlines
Have positive attitude of open mind, proactivity, respect & collaboration, and strong work ethics
Excellent Vietnamese and English communication skills (written & verbal)