Job Purpose
- Person responsible for building, developing and managing the SME Customer Group
- Responsible for consulting and sales, post-sales care/follow-up, risk management, debt collection follow-up,... for customers assigned in each period to achieve the SME/MSME targets and plans assigned.
Key Accountabilities (1)
- Proactively allocate time to contact Techcombank's existing potential customer portfolio; Manage the assigned business customer portfolio, monitor implementation progress to ensure monthly targets
- Build relationships and develop small and medium-sized business customer base to advise on suitable financial solutions (loans, cards, accounts, deposits,..)
- Monitor and evaluate the effectiveness of customer care programs. Resolve customer issues and implement disbursement and lending procedures.
- Coordinate with other departments to introduce and cross-sell products.
- Develop plans and implement sales activities.
- Build and establish relationships to find key contacts to introduce business customers to provide information about programs to referrers
Key Accountabilities (2)
- Bachelor's degree or higher in economics, finance, banking
- Minimum 2-3 years of experience in sales/sales support, care and management of business customer portfolio at banks
- Ability to calculate and propose the best product solutions for customers and the bank
- Good communication, negotiation and persuasion skills, data analysis and reporting skills, and understanding of banking products and services.
Key Accountabilities (3)
- Monthly fixed salary: 2x million VND, attractive business performance bonus paid quarterly.
- Clear system of procedures/assignments/work support, helping employees focus on consulting/designing financial solutions for customers
- Sign labor contract with Techcombank (Entitled to 13th month salary, year-end bonus, other benefits such as: preferential loan program, health insurance, annual leave ...)
- Opportunity for promotion to higher positions (Head of Department, Director of Business Customers) within 24 – 36 months.
- Work in a dynamic, professional environment with many advancement opportunities, always supported and regularly updated on knowledge and leadership