JOB DESCRIPTION
- Receive, guide and support customers at the counter according to service standards.
- Perform non-cash transactions: open CIF, accounts, cards, electronic banking services; support procedures related to deposit contracts, inquiries, blocking/unblocking, authorization…
- Advise and sell products/services for individual customers, especially fee-based product groups: Insurance, Fund Certificates, Bonds, International Money Transfer and other banking services.
- Search, expand and maintain individual customer portfolio.
- Complete transaction documents, archive and prepare reports according to regulations.
- Research customer needs in the area, propose suitable products to increase sales effectiveness
REQUIREMENTS
- Bachelor's degree in Finance – Banking, Economics, Accounting or related fields; Priority given to candidates with insurance, securities or personal financial advisory certificates.
- Minimum 1 year of experience in sales, financial advisory, insurance or banking services
- Priority given to candidates with experience in customer development, selling fee-based products (insurance, bonds, investment funds…)
- Good appearance, good communication, professional manner, able to withstand sales pressure
- Careful, responsible, compliant with procedures.
