Zalo

Product Specialist, Media

Ho Chi Minh City, Vietnam · On site · Mid level

Zing MP3's Core team owns the foundational product experience of Vietnam's leading music streaming platform: account, playback, library, and core app flows.
You will own the experiences users touch every day: from the first sign-up, to pressing play, to coming back tomorrow. This means making onboarding smoother and improving playback and the library. You will do this on a mature product used by millions, so every change has to improve the experience without breaking what already works.

What you will do

  • Dig into user insights and usage data to find what makes the core experience better;
  • Own the health of core features: monitor performance, fix pain points, and improve the experience to build listening habits and drive retention;
  • Execute feature development, including mockups with navigations, UX/UI, and layouts with a user-centric mindset. Compose product requirement docs (PRD);
  • Project management: coordinate with other development teams (Android, iOS, Web, Backend…) to ensure the correctness of the features and project timeline; 
  • Perform user acceptance tests before releasing each build;
  • Report performance, feature impact and next action to improve.

What you will need

  • Bachelor's degree with 3-5 years of experience as a Product Owner, Business Analyst or similar role in the IT industry;
  • Good at product skillset, user insight, communication, critical thinking, and problem-solving skills;
  • Experience managing a mature/legacy product with an established large user base — comfortable balancing new feature delivery with maintaining stability of existing core flows;
  • Familiar with product design (UX/UI, layout, navigation flows);
  • Strong sense of ownership — takes responsibility for a core feature's long-term outcome, not just its delivery;
  • Passion for music/media/entertainment products; content/media background is a plus.

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