We’re looking for a dynamic PMO Lead with the agility of a strategist and the eye of an optimizer. This role is designed for a bold thinker who can translate complex projects into executable, scalable processes to drive our department’s vision forward. If you thrive in a high-impact, cross-functional environment and are motivated by enhancing productivity through strategic initiatives, this is your stage.
- Lead cross-functional collaboration with BD leadership and other departments to prioritize and drive strategic projects supporting merchant and marketplace growth.
- Manage the BD project portfolio, including planning, resource allocation, timeline management, and risk mitigation to ensure successful project delivery.
- Monitor project performance and provide structured reporting and insights to leadership for effective decision-making.
- Evaluate and optimize BD sales operations processes to improve workload efficiency, workflow effectiveness, and data accuracy.
- Drive process improvement and automation initiatives through tools and system enhancements to increase operational scalability.
- Represent BD in cross-functional initiatives, assessing change impacts and leading collaboration to deliver organization-wide optimization projects.
- Own program adoption/penetration from merchant app channel and drive initiatives to increase conversion rate
- Oversee project governance and execution to ensure accountability, efficiency, and achievement of intended outcomes.
Requirements
- 4+ years of experience in PMO, sales operations, BD, or business operations.
- Proven ability to lead cross-functional projects and manage multiple stakeholders.
- Strong analytical and problem-solving skills, with the ability to translate data into business insights.
- Good understanding of BD operations, sales processes, and marketplace dynamics.
- Good communication and stakeholder management skills.
- Experience with data analysis and reporting tools (Excel/Google Sheets, BI tools) is a plus.