ACB

TMO - Business Analyst

Ho Chi Minh City, Vietnam · On site

Overview

We are looking for an experienced Business Analyst to support banking transformation initiatives. The role will work closely with business stakeholders and technology teams to gather requirements, analyze processes, and drive solution delivery across key banking domains.

  • Preferred domain expertise:
  • Deposit
  • Payments
  • Lending / Loans
  • General Ledger (GL)

Key Responsibilities

  • Gather, analyze, and document business requirements.
  • Facilitate workshops, stakeholder discussions, and requirement reviews.
  • Produce BRD, Functional Specifications, User Stories, and Process Flows.
  • Perform business process analysis and gap assessment.
  • Collaborate with business users, architects, and development teams to define solutions.
  • Support SIT, UAT, defect management, and business acceptance activities.
  • Manage stakeholder communication and requirement traceability throughout the project lifecycle.

Requirements

  • Minimum 5 years of Business Analysis experience in Banking or Financial Services.
  • Hands-on experience in Deposit, Payments, Lending, or General Ledger (GL) domains.
  • Strong understanding of banking products, processes, and system integrations.
  • Experience working on enterprise banking platforms or large-scale transformation initiatives.
  • Familiarity with Agile and/or Waterfall delivery methodologies.
  • Strong analytical, communication, and stakeholder management skills.

Preferred

  • Experience with Core Banking, Lending, Payments, or Finance/GL platforms.
  • Exposure to system modernization or digital transformation programs.
  • Professional certifications such as CBAP, PMI-PBA, or Agile BA are a plus.

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