Zalo

Data Analysis Collaborator, Zalo

Ho Chi Minh City, Vietnam · On site · Mid level

What you will do

  • Data Exploration (EDA): Perform EDA on user behavioral data using Python and SQL to uncover trends, user segments, and product opportunities;
  • Metric Troubleshooting: Conduct root-cause analysis when product metrics (engagement, retention, churn) show unusual patterns;
  • Dashboards & Reporting: Build and maintain KPI dashboards and ad-hoc reports using Metabase or Apache Superset;
  • Insights Delivery: Summarize findings and communicate actionable insights to cross-functional teams.

What you will need

  • Final-year student or fresh graduate in Computer Science, Data Science, Statistics, Mathematics, or a related field;
  • SQL: Proficient in writing queries to extract, clean, and manipulate data from relational/analytical databases;
  • Python: Solid hands-on experience with pandas, NumPy, and visualization libraries (matplotlib/seaborn) for exploratory analysis;
  • BI & Reporting: Experience or familiarity with BI tools like Metabase, Apache Superset, or similar platforms;
  • Basic understanding of applied statistics and a curious mindset to ask the "why" behind the numbers.

⭐ Nice to have:

  • Prior exposure to cohort analysis, user segmentation, or funnel analysis concepts;
  • Basic understanding of data modeling or writing SQL queries for dimensional tables (facts/dimensions).

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