- Reporting
- Responsible for 100% accuracy in periodic operational reports on a daily/weekly/monthly/yearly basis.
- Support the Regional Operations Manager (ROM) in building dashboards, reports, tracking files, etc. related to controlling KPIs of the Delivery Station (Station)/Region and monitoring performance achievements.
- Propose new initiatives to help manage the performance of assigned Stations and optimize operational activities.
- Act as the point of contact on behalf of ROM to provide data/input/information for other company reports as assigned.
2. Projects
- Initiate and support the implementation of new ideas to develop projects in multiple areas to improve operational efficiency.
- Participate in other company projects as assigned and serve as a connector with comprehensive understanding of Station operational activities.
- Coordinate with relevant departments such as Operations Optimization, Procurement, Product, etc. to ensure they understand Hub operational activities and support them as assigned in specific projects.
- Monitor feedback on implemented projects and adjust plans to best fit actual circumstances.
3. Control and Internal Audit
- Deepen understanding of SPX in general and assigned Stations/regions in particular to proactively identify operational issues that need improvement.
- Go directly to Stations, investigate arising issues and report to the Regional Manager to enable timely intervention and provide necessary guidance.
- Report to ROM when discovering any abnormalities or inconsistencies in Station/regional operational activities.
- Well control SOPs/regulations and serve as internal trainer for Stations/regions to understand these SOPs/regulations when assigned.
4. Administrative Tasks
- Coordinate with teams in the region and handle administrative work for the entire region, including but not limited to organizing events, purchasing office supplies, controlling uniforms, completing payment procedures and other arising tasks.
- Prepare proposals and draft presentations as assigned.
Requirements
- 3 years of industry experience with certain achievements.
- Good communication skills with relevant departments.
- Data analysis skills (Excel, SQL, etc.) and understanding of logistics industry operational activities are advantages.
- Good project management capability, good analytical thinking, quick learning ability and action-oriented mindset for success.
- Good ability to work in teams or independently.
- Work at Da Nang, Binh Duong
