JOB SUMMARY:
Responsible to the Head of Standards and Product Management in proposing, advising and implementing programs and measures to establish, maintain effectiveness and continuously improve the internal system according to advanced management standards on Quality and Food Safety; coordinating with relevant parties in Risk Management and Sustainable Development activities.
JOB DESCRIPTION:
Research, draft and update standards, framework procedures and guidance documents on Quality and Food Safety at Group level, ensuring applied management systems are effective and continuously improved.
Conduct GAP assessments and implement ISO 9001, FSSC 22000, HACCP and related standards across the Company.
Coordinate certification/customer assessments and monitor feedback, evidence of non-conformity closure, and validity of certificates.
Plan and conduct on-site assessments at factories/farms/subsidiaries; verify compliance, consistency and effectiveness of controls.
Analyze root causes, develop and monitor CAPA from assessments, incidents, complaints, audits and risk assessments; confirm effectiveness. Track quality management data, develop dashboards and reports on trends in product quality and safety, non-conformities, CAPA, etc. and system effectiveness.
Design and implement new controls for raw materials, products, processes, equipment, technology, suppliers or new standard/regulatory requirements within assigned scope.
Control the document information system across the Company, ensuring control measures are implemented correctly, completely and effectively.
Coordinate development and review of operational documents within the control area; review files on product quality and safety (quality inspection files, product declaration files, product quality incident handling, etc.)
Train, advise and support remediation for factories, farms, units and subsidiaries; develop internal assessors.
Develop business requirements and implement digitalization of DMS/eQMS, internal assessments, CAPA, change control, alerts and dashboards; support users. Propose process control solutions, systems to improve control effectiveness, standardize system procedures.
Job Requirements
1. Education and Specialization:
Bachelor's degree in Food Technology, Chemical Technology, Quality Management or equivalent field.
English equivalent to TOEIC 650 or above or IELTS 5.5 or above; able to read and understand standards, specialized documents and communicate professionally with relevant parties.
2. Experience:
Minimum 5 years of experience in Quality Management, Food Safety Management System at large-scale food enterprises, of which at least 4 years in direct management and operation.
Assessment of international Q&FS standards (ISO 9001, FSSC 22000, BRC, IFS, Halal, Organic, etc.), participated in key roles in certification/customer assessments.
Preferred: at least 5 years of quality assurance experience in food manufacturing enterprises, directly responsible for quality in production processes; participated in establishing and validating processes, verifying control effectiveness, pilot runs and scaling up production, launching new products or production lines into operation, while managing changes related to raw materials, formulations, equipment and technology.
3. Professional Knowledge and Skills:
Solid understanding of ISO 9001, FSSC 22000/ISO 22000, HACCP; understanding of BRCGS/IFS, Halal, Organic.
Solid understanding of food-related regulatory requirements.
Understanding of quality control and food safety for raw materials, semi-finished products, finished products and production processes; able to identify, assess and establish control measures for hazards; conduct validation and verification of control measure effectiveness to ensure product safety, stability and compliance with requirements.
Skills in assessment, root cause analysis, risk assessment and CAPA effectiveness confirmation.
Project management skills, data analysis, problem-solving, system documentation writing, training, presentation and factory coordination.
4. Other Requirements:
Logical thinking, risk-based and data-driven approach
Integrity, carefulness, proactivity and accountability until completion.
Clear communication, collaborative but maintaining professional independence; adaptable to change and field pressure.
Proficient in office IT, applying digital technology solutions in work.