Zalo

Product Specialist, Fiza

Ho Chi Minh City, Vietnam · On site · Mid level

What you will do

  • Product Development: Define, design, and prioritize features that elevate the digital banking experience, balancing customer needs with business objectives;
  • Customer Journey Design: Analyze user behavior, needs, and feedback to optimize customer journeys, streamline transactions, and enhance overall usability;
  • Roadmap Ownership: Develop and manage product roadmaps to ensure secure, scalable, and user-friendly digital banking solutions;
  • Cross-functional Collaboration: Work closely with UI/UX designers, engineers, business teams, and stakeholders to align product goals with digital transformation initiatives;
  • Innovation & Growth: Liaise with stakeholders, ensuring alignment on digital transformation objectives.

What you will need

  • 5+ years in Product Ownership/Management, preferably in fintech, digital banking, or fast-growing tech startups;
  • Strong understanding of customer experience principles with the ability to design impactful digital solutions;
  • Solid knowledge of UI/UX practices, Agile/Scrum methodologies, and digital banking innovations;
  • Highly organized, able to juggle multiple projects, prioritize effectively, and thrive in a fast-paced startup environment;
  • Clear and persuasive communicator, capable of aligning diverse teams from technical to business.

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