Zalo

Senior Product Specialist, zBusiness

Ho Chi Minh City, Vietnam · On site · Senior

Beyond being a familiar messaging app with a vibrant ecosystem, Zalo harbors a deeper mission in upcoming years, to tailor more advanced and premium solutions that integrate into the lives of individual users with different unique needs.

As a Product Owner for zBusiness, you will play a pivotal role in shaping the future of such solutions development. You will be responsible for revenue generated from the new monetization product lineup and driving user adoption & engagement, ensuring that Zalo continues to thrive and provide higher value to its unique users and partners.

What you will do

  • Understand user insight and analyze market, identify opportunity to strenghthen product value;
  • Initiate and operate activities to increase paid feature adoption and usage. Feature maintenance and increase value satisfaction, to build habit and keep retention;
  • Execute features development, including mockups with navigations, UX/UI, and layouts with a user-centric mindset. Compose product requirement docs (PRD);
  • Project management: coordinate with other development teams (Android, iOS, PC…) to ensure the correctness of the features and project timeline;
  • Perform user acceptance tests before releasing each build;
  • Report performance, feature impact and next action to improve.

What you will need

  • Bachelor’s degree with at least 5 years of working experience as Product Owner, Product Operations, Business Analyst or relevant roles in IT industry
  • Good at product skillset, user insight, communication, critical thinking, and problem-solving skills
  • A mobile app geek: familiar with well-designed mobile apps, especially Messaging apps. Able to analyze why an app or a website is built in a certain way
  • Able to use mockup software (i.e. Figma, Miro) to design UX/UI, layout, and navigation flows
  • Passion for creating products that generate business impact;
  • Strong data-sense & practical mindset. SQL using experience is plus.

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