Zalo

QC Collaborator

Ho Chi Minh City, Vietnam · On site

What you will do

Call Functional Testing

  • Test main call flows on iOS and Android: 1-1 and group voice/video calls (outgoing and incoming) and in-call controls;
  • Test call behavior in different situations: app in background or killed, missed or declined calls, and interruptions from other calls;
  • Check call history, notifications, and permissions.

Audio Devices & Integrations

  • Test calls with external audio devices (speaker, wired and Bluetooth headsets), including switching devices during a call;
  • Test calls on CarPlay and Android Auto.

Network Conditions

  • Run basic call checks under different networks (Wi-Fi, 4G/5G, network switching, weak connections), focusing on call drops and reconnection;

QC Process

  • Write and maintain test cases, run regression and release testing, and report test results in Jira;
  • Reproduce issues, collect device logs, and log clear bugs in Mantis with steps and evidence;
  • Work with developers and the QC lead to verify fixes and support release sign-off.

What you will need

  • Solid QC fundamentals: test design techniques, bug lifecycle, writing test cases and bug reports;
  • Hands-on mobile testing experience on iOS and Android: device/OS fragmentation, app lifecycle, permissions, push notifications, basic debug logs;

Nice to have

  • Previous experience testing Call/VoIP products (SIP/WebRTC concepts, CallKit/ConnectionService, codecs, call KPIs);
  • Network knowledge: TCP/UDP, NAT/firewall, latency/jitter/packet loss;
  • Familiar with Charles/Proxyman, Wireshark, or Network Link Conditioner.

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