As a Senior Strategy & Operations Specialist, you will work directly with the Product Head (VAS & Zing MP3) to drive strategic alignment, market research, and operational execution across key product lines. This role bridges high-level business strategy with daily operational excellence - helping shape long-term product roadmaps while ensuring cross-functional execution remains structured, visible, and on track.
What you will do
1. Strategy & Market Research
- Conduct market, competitor, and user research to surface actionable growth opportunities and trends;
- Partner with Product Head to formulate business models and product strategies for VAS & Zing MP3;
- Evaluate new initiatives and translate vision into execution roadmaps;
2. Performance & Execution
- Create & maintain key reports for executive reporting;
- Follow product & business KPI/OKRs of department, create dashboards, and growth to track operational health;
- Maintain clear tracking of cross-functional action items and leadership decisions;
- Identify operational bottlenecks early and propose proactive resolutions;
3. Executive Alignment
- Prepare high-impact business updates, strategy decks, and performance reports for leadership;
- Synthesize complex operational data into concise, decision-ready executive insights;
- Ensure transparent communication across key stakeholders;
4. Cross-Functional Operations
- Collaborate with Product, Engineering, Marketing, Finance, and BD to align deliverables;
- Facilitate cross-departmental workflows to drive strategic projects to completion;
- Ensure operational consistency across product initiatives.
What you will need
- Experience: 4+ years in Business Operations, Strategy, Product Management, Management Consulting, or Business Analysis (Tech/Digital Product background preferred);
- Strategic Mindset: Proven ability to execute market research, analyze business models, and contribute to strategy formulation;
- Execution & Ownership: High level of autonomy, detail-oriented, with a track record of driving complex cross-functional initiatives;
- Analytical Skills: Strong capability in working with data, constructing performance dashboards, and deriving strategic insights;
- Communication: Exceptional written and verbal communication skills; adept at structuring executive-level presentations;
- Education: Bachelor's degree in Business, Economics, Finance, Computer Science, or a related field.
