Job description
1. Build and implement business strategy
- Develop plans, programs and campaigns to drive revenue by specialty and across the hospital.
- Identify growth opportunities, build business solutions aligned with the hospital's development direction.
- Research market, customer needs and healthcare industry trends to propose suitable products and services.
2. Coordinate multi-channel business activities
- Coordinate with relevant departments in implementing revenue-driving activities.
- Connect and coordinate between the hospital, specialties, doctors and business channels to ensure effective implementation.
- Promote business activities through O2O channels, partners, sales consulting, medical tourism and new business models.
3. Develop online business
- Directly organize and implement business programs on digital platforms such as online seminars, livestreams, sales marketing campaigns.
- Coordinate with doctors, KOLs/KOCs and partner units to increase customer reach effectiveness.
- Build and develop sales materials and marketing content supporting business activities.
4. Analyze effectiveness and optimize growth
- Monitor and analyze business results by specialty and hospital.
- Identify bottlenecks affecting revenue and propose solutions to improve operational effectiveness.
- Evaluate effectiveness of sales programs, service packages and partner cooperation programs.
5. Team management
- Build a professional, high-performance work environment.
- Train, develop capabilities and evaluate effectiveness of the team under management scope.
- Participate in building KPIs, evaluate departmental performance.
Requirements
- Bachelor's degree or higher in Economics, Business Administration, Marketing, Commerce, International Trade, Communications or related fields; candidates with healthcare background are preferred.
- Minimum 02 years of experience in department/division management position or equivalent; experience managing and leading a team of 03 or more people.
- Experience in project management, building and implementing business plans; priority given to candidates with knowledge of healthcare, health care or medical tourism fields.
- Proficient in English for work and management tools, high sense of responsibility, proactive, decisive and ready to lead the team to achieve targets.