- Acceptance of telecommunications network infrastructure: new deployment, upgrades, troubleshooting.
- Supervision of deployment, operation, exploitation and maintenance of base station equipment.
- Supervision of service deployment and provision to customers.
- Measurement of quality indicators and assessment of customer satisfaction.
- Supervision and assessment of compliance with work procedures in departments.
- Implementation and proposals for improvement of process systems and quality documents of the branch.
- Empathy, creation of interactions and personalized experiences for users/customers across channels (online/offline) at all touchpoints.
- Age 22-35. College degree or higher in Quality Management, Electrical, Electronics Telecommunications, Information Technology...
- Proficient in office software, especially Excel functions.
- Honest, highly responsible in work.
- Proactive and able to work under high-pressure environment.
- Customer-centric mindset.
- Monthly income 10,000,000 - 15,000,000 VND / Competitive income. Annual income from 14-18 months salary (13 months salary, summer bonus, business performance bonus…).
- Full entitlements under current labor law: health insurance, social insurance…
- Benefits: Annual health check-ups, specialized FPT Care health insurance package for inpatient and outpatient examination and treatment.
- Friendly, professional, dynamic and youthful working environment.
- Distinctive and vibrant corporate culture with many attractive activities: New employee integration, summer vacation, team building, competitions, village festivals, sports/arts/charity clubs…
- Participation in company training programs and skill development.
- Opportunities for advancement to management positions in the company.
