Scope of Work: The Building Management Director is responsible for overall project operations, directing and planning strategically to maintain and enhance the quality of building services.
Responsibilities:
- Ensure the project is managed and conducted in an appropriate and organized manner
- Recruit and train the entire management staff team
- Establish/update/implement policies and procedures under the direction of Savills Real Estate Management Department
- Ensure all service requests/needs from residents/tenants and the management board are addressed and responded to promptly
- Conduct weekly coordination meetings, receive reports from departments, issue directives for immediate matters, provide planning guidance for each department, and prepare meeting minutes for submission to the Board of Directors
- Develop annual operational budget for submission to the Board of Directors
- Conduct daily/weekly/monthly project inspections to ensure the project complies with legal regulations on safety and fire prevention
- Represent the Developer in all matters and work with government agencies or any individuals related to general management
- Work with suppliers and ensure that services/products are delivered in a professional and timely manner
- Ensure that all monthly/quarterly/annual financial and management reports are prepared and submitted on time
- Ensure all residents/tenants comply with and fulfill their obligations; comply with project rules and regulations
- Ensure that all electrical systems, pumps and other equipment (including all elevators, air conditioning, fire alarm systems and automatic sprinkler systems) operate properly at all times
- Ensure that the professional conduct of outsourced contractors is appropriate for maintenance, equipment installation, services and repairs in the residential area
- Record and respond to all complaints and inquiries from residents/tenants quickly and efficiently
- Resolve and improve good relationships with competent government agencies
REQUIREMENTS:
- University degree in management, hotel management, business or equivalent
- At least 4 years of experience in a similar position
- Real estate management certification
- Good to fluent English
- Proficient computer skills (Outlook, Word, Excel & Power point, Internet)
- Professional manner and appearance
- Good communication and customer service skills
- Dynamic and creative
- Problem-solving skills - ability to identify issues, incidents and handle them promptly
- Ability to build relationships, both internal and external
Please note that by submitting your application to us, you agree to our processing of your personal data provided by you for the purpose of our company's recruitment. You may send inquiries or requests for assistance related to our personal data processing activities to the email: info@savills.com.vn. To learn more about our personal data processing activities, please visit https://vn.savills.com.vn/footer/privacy-policy.aspx to view the full Personal Data Processing Notice of Savills Vietnam Company Limited.