MAIN RESPONSIBILITIES
1. Deploy and propose solutions to achieve business targets:
- Directly implement business activities for the portfolio of managed customers and develop new customers to achieve assigned targets.
- Coordinate in building customer development solutions, increasing sales and business efficiency.
2. Build and deploy marketing programs and customer care:
- Directly implement marketing programs and develop customer relationships.
- Directly manage and advise on plans to care for, maintain and develop relationships with customers in the assigned customer portfolio.
- Directly propose solutions to improve service quality and customer experience.
3. Supply products and services:
- Advise and provide products, services and financial solutions suitable to customer needs (including supply of foreign exchange services, derivatives and international payment services).
- Directly propose solutions to improve the efficiency of product and service exploitation for customers.
4. Analyze, propose credit extension, propose disbursement, manage credit extension portfolio:
- Collect and analyze customer files and propose credit extension in accordance with regulations (including credit proposals).
- Directly complete credit files and perform resulting transactions according to approved credit extension decisions for customers in the assigned portfolio in cases where the Unit does not have the position of Sales Support Specialist.
- Directly monitor capital usage, collateral management; repayment capacity; credit quality and debt collection for groups 1 and 2 of customers in the managed portfolio in cases where the Unit does not have the position of Sales Support Specialist.
JOB REQUIREMENTS
1. Qualifications:
- Bachelor's degree or higher in related fields or equivalent: Finance - Banking, Marketing.
- Foreign language: English B1 (CEFR) or equivalent certification.
- IT: Proficient in office computing and application software.
2. Experience:
- Professional: minimum 2 years of experience managing enterprise customers.
3. Professional knowledge:
- Understand the Bank's products and services.
- Understand knowledge of Economics; Finance - Banking; Laws related to the Bank's business activities and enterprise customers.
- Understand knowledge of credit extension operations for enterprise customers.
4. Professional skills:
- Analyze and assess enterprise credit and investment projects.
- Negotiate and persuade.
- Apply AI in sales and customer care work.
- Present.
- Organize and arrange work.
