Role Overview
We are seeking a highly creative and technically skilled Senior Expert in Internal Communication & Multimedia Production to drive employee engagement through compelling visual storytelling. This role is responsible for managing internal communication channels while leading the production of high-quality photo, video, and multimedia content that brings our culture, people, and business initiatives to life.
Key Responsibilities
Multimedia Content Production & Storytelling
- Lead the planning, filming, photography, editing, and post-production of internal communication videos, employee stories, leadership messages, event highlights, and culture campaigns.
- Capture professional photography and videography for internal events, employee engagement activities, leadership communications, and employer branding initiatives.
- Develop creative concepts, storyboards, scripts, and visual narratives aligned with company culture and business priorities.
- Produce engaging multimedia content including videos, reels, motion graphics, animations, podcasts, and other digital assets across internal communication platforms.
- Ensure all visual content maintains high production quality and aligns with the company’s brand guidelines.
Communication Channel Management
- Own and manage internal communication channels including intranet, Viva Engage/Yammer, Microsoft Teams communities, email newsletters, digital signage, and employee communication platforms.
- Develop and maintain communication calendars to ensure timely, consistent, and engaging content delivery across all channels.
- Monitor channel performance, employee engagement metrics, content reach, and audience insights to continuously improve communication effectiveness.
- Establish and maintain channel governance, editorial standards, and content guidelines to ensure brand consistency and communication quality.
- Collaborate with IT and platform owners to enhance digital employee communication experiences and drive platform adoption.
- Leverage analytics and employee feedback to optimize content formats, channel strategies, and audience engagement.
Event & Live Communication Support
- Lead photography and videography coverage for company events, town halls, leadership forums, conferences, and employee engagement activities.
- Support livestreaming, virtual events, and hybrid communication formats to maximize audience participation and experience.
- Ensure key organizational milestones and events are effectively documented and communicated across the organization.
Internal Communication Campaigns
- Support the planning and execution of internal communication campaigns that promote employee engagement, organizational culture, and key business initiatives.
- Develop creative visual and multimedia content to support communication campaigns across various internal channels.
- Assist in communicating key messages related to employee engagement activities, recognition programs, CSR initiatives, and organizational updates.
- Collaborate with internal stakeholders to ensure communication materials are delivered effectively and aligned with campaign objectives.
Collaboration & Continuous Improvement
- Work closely with HR, Branding, Culture, and other internal stakeholders to support communication and content production needs.
- Contribute creative ideas and recommendations for enhancing employee communication and engagement through multimedia content.
- Stay updated on emerging communication, multimedia, and digital content trends to continuously improve content quality and audience engagement.
- Share knowledge and best practices in content creation, photography, videography, and communication channel management with team members when appropriate.
Qualifications & Experience
Required
- 5+ years of experience in Internal Communication, Multimedia Production, Corporate Communication, Employer Branding, or related fields.
- Proven hands-on experience in videography, photography, video editing, and multimedia content production.
- Strong proficiency in Adobe Creative Suite (Premiere Pro, After Effects, Photoshop, Illustrator) or equivalent creative tools.
- Experience managing employee communication channels such as SharePoint, Viva Engage/Yammer, Microsoft Teams, intranet platforms, and email communication systems.
- Strong storytelling, content creation, and visual communication skills.
- Excellent project management and stakeholder management capabilities.
- Portfolio demonstrating high-quality video production, photography projects, and communication campaigns.
Preferred
- Experience working within large organizations or corporate communication environments.
- Knowledge of motion graphics, animation, podcast production, and livestream technologies.
- Experience utilizing analytics and reporting tools to measure content and channel effectiveness.
- Bachelor's degree in Communications, Media Production, Journalism, Marketing, Public Relations, or a related discipline.