- Support the Head of Department in managing and coordinating the Department's activities.
- Organize and monitor Flight Dispatcher training programs, plans, and schedules.
- Deliver Flight Dispatcher training programs as assigned. Manage, assign, and support instructors; monitor teaching quality.
- Monitor and evaluate training outcomes and quality; propose improvement measures.
- Update and develop training syllabi, materials, and programs in accordance with applicable regulations.
- Coordinate and work with the Authorities during inspections and audits; prepare and provide required records and documentation.
- Perform other duties as assigned by the direct manager.
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Education:
- Bachelor's degree or higher, preferably in Aviation or a related field.
- Hold a valid Flight Dispatcher License/Certificate in accordance with applicable regulations.
- Train the Trainer certificate (Pedagogy certificate issued by recognized training organization).
- Minimum 5 years of experience in Flight Dispatch.
- Minimum 1 year of experience working as an authority approved instructor.
- Experience in designing lesson plans, evaluating student learning outcomes, and managing training records and materials.
- Strong knowledge of flight operations, flight dispatch, operational procedures, and relevant aviation regulations and standards.
- Knowledge of training program management and learning effectiveness evaluation.
- Strong knowledge of CAAV regulations and standards, flight operations and dispatch, training programs and methodologies, trainee assessment, and documentation requirements for inspections and audits.
- Strong communication and presentation skills.
- Proficiency in office computer skills (preparing lecture slides, writing documents, etc.).
- Willing to work overtime or travel for business when required.