Shopee

Senior Warehouse Solution Design Specialist

Ho Chi Minh City, Vietnam · On site · Senior

1. Warehouse Solution Design & Optimization

  • Design warehouse layouts, storage solutions, and material flows for new sites, expansion projects, and improvements to existing operations.
  • Analyze SKU profiles, inventory levels, order characteristics, and peak demand to define solution requirements.
  • Calculate storage capacity, operational throughput requirements to support solution sizing.
  • Develop end-to-end operational processes covering inbound, putaway, replenishment, picking, packing, and outbound.
  • Evaluate design alternatives to balance space utilization, productivity, service levels, cost, safety, and future scalability.

2. Automation & Technology Solutions

  • Identify and assess opportunities for warehouse automation, including Good to Person (G2P), automated storage and retrieval systems (ASRS), robotics, and packing equipment.
  • Translate operational needs into technical specifications, requests for proposals (RFPs), and measurable performance requirements.
  • Review vendor proposals, layouts, equipment sizing, and simulation results to validate assumptions and solution feasibility.
  • Collaborate with Operations, Operational Excellence, and Product teams to define system integration requirements and exception handling processes.
  • Support automation trials, performance testing, and scale-up planning.

3. Data Analysis & Business Case Development

  • Analyze operational data using Excel, SQL, and BI tools to identify bottlenecks and improvement opportunities.
  • Develop capacity and productivity models to compare manual, semi-automated, and automated solutions.
  • Prepare investment and operating cost estimates, including CAPEX, OPEX, and payback analysis.
  • Conduct scenario and sensitivity analyses to assess solution performance under changes in volume, SKU mix, and operational assumptions.
  • Validate actual performance against design assumptions and recommend improvements.

4. Stakeholder Management & Project Execution

  • Collaborate with Operations, Operational Excellence, IT, HSE, Procurement, and vendors to align solution design and implementation requirements.
  • Prepare design documentation, solution comparisons, and recommendations to support decision-making.
  • Coordinate design reviews and track technical clarifications, dependencies, and changes throughout the project.
  • Support installation, commissioning, user acceptance testing, and go-live readiness against agreed performance criteria.
  • Ensure proper handover of layouts, specifications, operating procedures, and training materials to Operations.

Requirements

  • Bachelor’s degree in Industrial Engineering, Supply Chain, Logistics, Mechanical Engineering, or a related field.
  • 4+ years of experience in warehouse solution design, logistics engineering, operational improvement, or warehouse automation. Experience in 3PL contract logistics, e-commerce, Retail/FMCG logistics, or warehouse system integration is preferred.
  • Good understanding of warehouse processes, storage systems, material handling equipment, and layout design principles.
  • Strong analytical and problem-solving skills, with the ability to translate operational data into practical design requirements.
  • Proficiency in Excel and AutoCAD; experience with SQL, BI tools, or simulation software is a plus.
  • Experience in capacity modeling, equipment sizing, and business case development is preferred.
  • Familiarity with warehouse automation and WMS/WCS integration is an advantage.
  • Good command of English, both written and verbal.
  • Good communication, vendor coordination, and stakeholder management skills.
  • Ability to manage multiple projects in a fast-paced, dynamic environment.
  • Detail-oriented, structured thinking, and a strong ownership mindset.

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