The Wholesale Digital Channel Solutions Department at VCB Head Office is recruiting 02 Specialists in Solution Design and Digital Channel Management
Interested candidates please download the APPLICATION FORM and attach it to the CV/Resume section when submitting your application.
Application deadline: by the end of 09/11/2026
Job Description
1. Research Digital Banking solutions for Corporate Customers
a) Research, design products, services, and solutions on digital channels for Corporate Customers (including Business Customers and Financial Institutions).
b) Develop policies, procedures, internal regulations, and guidance documents for products, services, and solutions on digital channels for corporate customers.
c) Coordinate with relevant units in designing structured products and multi-channel products for corporate customers.
d) Evaluate the effectiveness of product and service implementation within the scope of management against set targets, research the market and competitors to propose improvement/adjustment solutions for products and services as appropriate (if necessary).
2. Manage and develop digital channels, expand business activities on digital channels; develop/adjust/upgrade/integrate/improve features and user experience interface of digital banking services according to assignment:
a) Manage user-facing interface channels (Front-end) serving corporate customers.
b) Monitor changes in revenue and customer usage on assigned channels, research and propose solutions to improve service quality of assigned channels.
c) Coordinate with relevant units to promote bundling and cross-selling of products, services, and solutions on digital channels to other customer segments (SME customers, individuals) in a timely manner and in accordance with regulations.
d) Manage change requests (URD) for assigned channels, coordinate with relevant departments to verify URD after the technology department completes development and coordinate deployment to customers.
e) Prepare reports on assigned channels as requested.
f) Propose projects and system upgrade procedures related to digital channels serving wholesale customers and financial institution customers (not including capital products and services).
Recruitment Standards
1. Qualifications:
- Professional qualifications: Bachelor's degree with Good grade or higher from public universities, private universities in Vietnam or international partnerships and foreign universities; majoring in economics, finance, banking, business administration, information technology, computer science or related majors suitable for the recruitment position from the following training institutions:
- Public universities in Vietnam: Banking Academy, Finance Academy, Foreign Trade University, National Economics University, Commerce University, University of Economics Ho Chi Minh City, Finance Marketing University, Banking University Ho Chi Minh City, Foreign Trade University Ho Chi Minh City, University of Economics and Law Ho Chi Minh City, Hanoi University of Technology, University of Technology - Hanoi National University, University of Economics - Hanoi National University, Posts and Telecommunications Institute of Technology, International School - Hanoi National University,
- Private universities include: Thang Long Private University (in Hanoi); FPT University (in Hanoi); University of Economics and Finance Ho Chi Minh City; University of Technology Ho Chi Minh City; Hong Bang International University (in Ho Chi Minh City); Hoa Sen University (in Ho Chi Minh City); Van Lang Private University (in Ho Chi Minh City), RMIT University (in Hanoi and Ho Chi Minh City), Hanoi Business and Technology University.
- Reputable foreign universities (including universities currently training in Vietnam).
- Training format: Full-time regular training programs (not including bridging programs, second degree, part-time, or combined study and work); Master's degree training is only a priority consideration criterion.
- Foreign language proficiency:
- English B1 or higher (Common European Framework of Reference) or equivalent. For candidates graduating from foreign universities, providing English B1 or higher certificate or equivalent is not required.
- Proficient use of foreign language and ability to research English-language documents related to assigned work, summarize, draft documents, and communicate well with foreign partners.
- IT proficiency: Basic IT application certificate (or equivalent) or higher.
2. Knowledge:
- General requirements:
- Have professional knowledge of Finance and Banking operations.
- Understand commercial banking and general banking products, services, and procedures.
- Have knowledge and skills in researching and developing digital solutions and features on digital channels.
- Specific requirements:
- Ability to build and design digital solutions including developing policies, procedures, internal regulations, guidance documents, operating models and deployment planning, evaluating the effectiveness of digital solution implementation for corporate customers.
- Ability to manage product lifecycle, propose appropriate strategies for different stages in the product lifecycle.
- Ability to analyze current product issues, propose new process flows to improve processes, research the market and competitors and propose new products/features suitable to market needs.
- Ability to ideate, plan and implement design, improve customer experience journeys to increase user interaction and engagement with products and/or services in the digital space.
3. Experience:
- Minimum 03 years of experience in product management, minimum 01 year of experience in product management in the field of finance and/or banking and/or corporate financial management integrated with banking systems and/or providing products and services to business customers on digital platforms.
4. Skills
- Planning and time management;
- Communication and presentation;
- Proficient use of office IT application software (Word, Excel, Powerpoint, Visio);
- Work independently and work in teams.
5. Abilities
- Logical thinking;
- Evaluation, analysis and decision-making.
6. Personal qualities
- Discipline compliance;
- Sense of responsibility;
- Honesty;
- Dynamism, creativity, ability to handle high work pressure.
7. Age: Not over 40 years old at the time of recruitment registration.
8. Priority criteria:
- Candidates who won awards in domestic and international competitions on Digital Banking solutions serving corporate customers;
- Candidates with PSPO certificate or equivalent Product Owner certificates;
- Candidates with experience building Digital Banking platforms serving multiple Banking transaction sectors for corporate customers (Payment, Cash, Trade, Treasury, Investment Banking, Card…).
- Business personnel with capacity and/or experience in applying AI in professional work.
- Personnel with experience in the position of AI Engineer.
- Personnel with capacity or experience in management, control of information security and safety related to AI application.
