JOB DESCRIPTION
Specialist in Training Management and Implementation - Training Center, Administration & Human Resources Development Division
- Participate in building annual training plans and budgets based on surveys, needs assessments, and identification of training objectives to successfully achieve operational/business targets of units and overall bank objectives;
- Participate in designing/developing training programs (including content, classroom training materials/online training/knowledge and skill application activities in practical work after training and evaluation of training effectiveness);
- Participate in proposing, selecting trainers and partners to implement appropriate training programs to achieve the highest training results;
- Organize and implement training programs (classroom training, online training, post-training application, etc.) according to monthly/quarterly plans or according to the bank's strategy for each period and perform payment procedures and allocate training costs in accordance with regulations;
- Coordinate and support relevant units in implementing examination/assessment activities to test professional knowledge of employees;
- Supervise and support employees participating in training activities during the learning, application, examination/assessment process to ensure quality, effectiveness and compliance with SHB's procedures and regulations;
- Receive and respond to, handle issues related to training to meet employee satisfaction and improve employee experience;
- Manage employee learning records/data and operate the training management system (LMS);
- Report and evaluate the quality of training programs, post-training application results and the impact of training effectiveness to serve human resources management and administration, and provide feedback and suggestions for improvements to enhance training quality;
- Communicate training activity results; Support and provide relevant departments with consolidated data on training activities, results and quality to make forecasts, proposals and handling directions.
- Manage training facilities (classrooms, training equipment, etc.);
- Participate in developing regulations, rules and policies on training.
JOB REQUIREMENTS
- Bachelor's degree in: Human Resources Management, Economics, Finance, Banking, Commerce, Education Management, Foreign Languages, etc.
- Minimum 02 years of experience in the position of trainer/assistant trainer.
- Minimum 03 years of experience in positions related to training activities.
- TOEIC 450-600 / IELTS 4.5-5.0 or a certificate confirming achievement of Intermediate level (level 3) proficiency.
- Basic office IT skills.
- Document writing/drafting skills.
- Communication/presentation skills.
- Teamwork skills.