Shopee

Associate Payment Operations - Operations, Shopee

Ho Chi Minh City, Vietnam · On site · Associate

  • Responsible for day-to-day payment operations to ensure accuracy & timeliness.
  • Process reconciliation & payment activities to our customers & partners.
  • Maintain payment-related reports to ensure it is up to date and accurate.
  • Work closely with the Finance team to ensure transaction details are captured accurately.
  • Work closely with other departments to handle payment issues/ customer’s inquiries.
  • Brainstorm with the Supervisor to solve transaction-related issues and improve payment processes.
  • Assist the Supervisor in other tasks assigned.

Requirements

  • Bachelor's Degree in Business Administration/ Finance/ Banking/ Accounting, fresh graduate welcome.
  • Basic English skill
  • Problem Solving and Critical Thinking - Identify the root cause of business issues; recognize how these issues relate to our goals, recommend effective solutions.
  • Good Communication skills - Effectively communicates with team members and leadership; can efficiently convey key information, concerns and ideas.
  • Fast to Action - Doesn't wait to be told what to do, pushes themselves and others to take quickly and deliver results in a timely fashion.
  • Good Analytical Abilities - Able to clean and analyze raw data; convert data into readable format and generate insights.
  • Strong attention to detail - Able to complete a task while demonstrating a thorough concern for all the areas involved, no matter how small it is.

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